Store Manager & Head Coach — Elevate Team & Service

Nike Inc; King of Prussia (PA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Employee stock purchase plan

Nike discounts

Job summary

Nike Inc. is hiring a Store Manager for NikeRise KOP in King of Prussia, PA. You will lead a diverse team, drive customer service excellence, and manage store growth with a focus on community partnerships and brand initiatives.

You’ll train your team, implement service principles, and foster an inclusive, high-energy store culture that brings the NIKE brand to life for customers and colleagues. Benefits include discounts, healthcare, and education programs.

Qualifications

• Six years of customer-facing retail or hospitality experience.
• Four years of store management experience.
• Experience with retail operations, budgeting, planning, customer service, sales, and people leadership.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling.
• Able to work weekends, nights, and holidays as needed.

Responsibilities

• Being enthusiastic, passionate, and knowledgeable about NIKE products and services.
• Leading your team with courage and cultivating your store environment to achieve sales, service, organization, customer satisfaction and profitability goals while maintaining safety and operational standards.
• Fostering a high-performing, engaged team environment with a culture of recognition and rewards.
• Driving store operation excellence and executing brand initiatives, including P/L statements, labor management, expenses, activations, and programs.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management.
• Working with District Partners on key enterprise-wide initiatives and programs.

Skills

Customer service

People leadership

Store operations

Budgeting experience

Tools

Microsoft Office

Job description

Nike Inc. is hiring a Store Manager for NikeRise KOP in King of Prussia, PA. You will lead a diverse team, drive customer service excellence, and manage store growth with a focus on community partnerships and brand initiatives.

You’ll train your team, implement service principles, and foster an inclusive, high-energy store culture that brings the NIKE brand to life for customers and colleagues. Benefits include discounts, healthcare, and education programs.