Store Manager - Guest Experience & Team Leader

GameStop; Burlington (MA); In loco; USD 50.000 - 75.000; Tempo pieno

Descrizione del lavoro

GameStop is seeking a Store Manager to lead store operations, drive sales, and ensure guest satisfaction. You will manage a retail team, oversee scheduling, training, and compliance, and uphold brand standards across all store functions to meet sales targets and protect assets.

The role emphasizes leadership, customer focus, loss prevention, inventory control, and fostering a high‑performing culture in a fast‑paced gaming environment.

Competenze

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years of age.
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.
• Video game knowledge preferred.

Mansioni

• Lead store operations in a multiunit capacity.
• Provide best-in-class guest service and respond to questions quickly.
• Ensure a clean, organized store and merchandise visibility.
• Oversee scheduling, payroll, and associate performance.
• Maintain inventory accuracy and protect assets.

Conoscenze

People skills

Guest service

Communication skills

Team leadership

Bilingual EN/ES

Formazione

High school diploma or equivalent

Associate/Bachelor preferred

Strumenti

POS system

Descrizione del lavoro

GameStop is seeking a Store Manager to lead store operations, drive sales, and ensure guest satisfaction. You will manage a retail team, oversee scheduling, training, and compliance, and uphold brand standards across all store functions to meet sales targets and protect assets.

The role emphasizes leadership, customer focus, loss prevention, inventory control, and fostering a high‑performing culture in a fast‑paced gaming environment.