Store Manager - Guest Experience & Sales Leader

GameStop; Garner (NC); On-site; USD 48,000 - 68,000; Full time

Job summary

GameStop is seeking an experienced Store Manager to lead daily store operations, drive sales, and develop a high-performing team. You will ensure outstanding guest service, manage scheduling and payroll, and maintain inventory control and loss prevention across the store.

A strong emphasis on coaching and leadership will help grow guest loyalty and profitability. You will direct onboarding, training, and adherence to store policies, while maintaining visual merchandising and an organized

Qualifications

• Must have high school diploma or equivalent.
• Preferred: associate or bachelor’s degree in business, marketing, merchandising or related field.

Responsibilities

• Greet guests and provide best-in-class guest service consistently.
• Lead store operations and multiunit capacity management where applicable.
• Schedule staff and manage payroll and time-off processes.
• Train, develop, and retain high-performing associates.
• Oversee inventory, loss prevention, and store appearance to meet brand standards.

Skills

Retail management

Guest service

Leadership

Communication

Video game knowledge

Bilingual (English/Spanish) preferred

Education

High school diploma or equivalent

Business/Marketing/Merchandising degree preferred

Job description

GameStop is seeking an experienced Store Manager to lead daily store operations, drive sales, and develop a high-performing team. You will ensure outstanding guest service, manage scheduling and payroll, and maintain inventory control and loss prevention across the store.

A strong emphasis on coaching and leadership will help grow guest loyalty and profitability. You will direct onboarding, training, and adherence to store policies, while maintaining visual merchandising and an organized