Store Manager: Guest Experience & Sales Leader

GameStop; Gilbert (AZ); Presencial; USD 55.000 - 80.000; Jornada completa

Descripción de la vacante

GameStop is seeking a Store Manager in Gilbert, AZ. You will lead a retail team, drive guest service excellence, manage daily operations, and ensure profitable store performance.

The role requires strong leadership, staffing, and inventory control, with a focus on delivering an outstanding guest experience. You will oversee training, scheduling, merchandising, and store compliance, while building guest loyalty and meeting sales goals.

Formación

• Experience leading a retail team and driving sales.
• Strong guest service and communication skills.
• Ability to train and onboard staff and manage scheduling.
• Proven track record in retail operations and merchandising.
• Familiarity with POS and cash handling procedures.
• Knowledge of inventory control and loss prevention.

Responsabilidades

• Lead store team in sales and operations to meet targets.
• Provide and model best-in-class guest service and selling behaviors.
• Oversee visual merchandising, store cleanliness, and organized shopping environment.
• Manage guest transactions, returns, and POS accuracy.
• Recruit, interview, and develop store staff; ensure onboarding completion.
• Coordinate staffing, payroll, and compliance with company policies.

Conocimientos

Leadership

Guest service

Communication

Team management

Retail operations

Training

Scheduling

Cash handling

English language

Educación

High school diploma or equivalent

Bachelor's degree in Business or related field preferred

Herramientas

POS system

Inventory management software

Descripción del empleo

GameStop is seeking a Store Manager in Gilbert, AZ. You will lead a retail team, drive guest service excellence, manage daily operations, and ensure profitable store performance.

The role requires strong leadership, staffing, and inventory control, with a focus on delivering an outstanding guest experience. You will oversee training, scheduling, merchandising, and store compliance, while building guest loyalty and meeting sales goals.