Store Manager: Guest Experience & Sales Lead

GameStop Corp.; University Park (FL); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

GameStop Corp. is seeking an Store Manager to oversee operations, lead retail staff, and drive guest satisfaction. You will manage merchandising, inventory, and Omni-Channel fulfillment while delivering exceptional service in a fast-paced gaming environment.

The role requires leadership experience, strong communication, and a customer-first mindset. Candidates should be able to work across store operations and collaborate with district leadership to meet sales goals.

Formación

• High school diploma or equivalent required; degree preferred.
• At least 1 year of retail management experience.
• At least 3 years of retail sales, guest service, or management experience preferred.
• Video game knowledge preferred.
• Bilingual English/Spanish preferred.

Responsabilidades

• Lead store operations in a multiunit capacity.
• Provide and model best-in-class guest service to drive loyalty.
• Oversee store environment, merchandising, and guest relations.
• Schedule staff, manage payroll, and approve time off.
• Ensure onboarding, training, and policy compliance for associates.
• Communicate with District Manager to implement store initiatives.
• Monitor inventory, perform counts, and manage shrink.
• Fulfill Omni-Channel orders and ensure customer satisfaction.

Conocimientos

People skills

Communication skills

Leadership

Team leadership

Guest service

Educación

High school diploma

Advanced degree preferred

Herramientas

POS system

Descripción del empleo

GameStop Corp. is seeking an Store Manager to oversee operations, lead retail staff, and drive guest satisfaction. You will manage merchandising, inventory, and Omni-Channel fulfillment while delivering exceptional service in a fast-paced gaming environment.

The role requires leadership experience, strong communication, and a customer-first mindset. Candidates should be able to work across store operations and collaborate with district leadership to meet sales goals.