Store Manager: Growth, Team Leadership & Customer Experience

Jobtome; Rossville (NY); On-site; USD 65,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Associate discounts

Career growth and promotion

Job summary

Rural King is seeking a Store Manager to lead store operations, drive sales, and develop a high-performing team. You will manage P&L, optimize labor and inventory, and ensure outstanding customer service.

Join a company that values People First, Integrity, and Continuous Improvement while maintaining safety, compliance, and strong community presence. This role requires adaptability to evenings and weekends as business needs dictate.

Qualifications

• 2+ years of retail management, store leadership experience preferred.
• Proven ability to lead, coach, motivate, and develop high-performing teams.
• Experience with retail operations, sales, P&L, merchandising, inventory, customer service, scheduling, and loss prevention.

Responsibilities

• Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals.
• Manage store P&L, expenses, labor, inventory, cash control, and operational resources.
• Analyze sales, inventory, labor, and customer data to identify opportunities and improve business results.
• Drive sales growth, market share, BOPIS, online orders, and omnichannel engagement.
• Oversee merchandising, pricing, inventory accuracy, product availability, and store presentation.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Recruit, hire, onboard, coach, and develop Assistant Store Managers, Department Managers, and associates.
• Set performance expectations, provide feedback, recognize results, and address performance opportunities.
• Build a positive, high-performing team and develop talent for succession and career growth.
• Lead by example and reinforce Rural King's leadership principles and values.
• Deliver an exceptional customer experience through strong service, product knowledge, and sales execution.
• Build the store's local presence through social media, store events, vendor partnerships, customer training, and community engagement.
• Monitor customer feedback and trends to improve service and store performance.
• Maintain a safe, clean, organized, and compliant store environment.
• Lead efforts to reduce shrink, inventory loss, operational risk, and cash discrepancies.
• Ensure accurate inventory, pricing, cash controls, and asset protection practices.
• Maintain the building, grounds, equipment, and merchandise to company standards.

Skills

Retail leadership

Team development

Analytical skills

Customer service focus

Communication

Tools

Microsoft Office

Excel

POS systems

Retail technology

Inventory management systems

Job description

Rural King is seeking a Store Manager to lead store operations, drive sales, and develop a high-performing team. You will manage P&L, optimize labor and inventory, and ensure outstanding customer service.

Join a company that values People First, Integrity, and Continuous Improvement while maintaining safety, compliance, and strong community presence. This role requires adaptability to evenings and weekends as business needs dictate.