Store Manager: Growth, Leadership & Customer Experience

MINISO USA; San Jose (CA); On-site; USD 40,000 - 62,000; Full time

Job summary

MINISO USA in San Jose, CA is seeking a Store Manager who will lead a dynamic team to deliver a world-class shopping experience. You will supervise daily operations, optimize staffing, inventory, merchandising, and ensure exceptional customer service.

You will drive sales growth, promote the store membership program, train and develop staff, and uphold company standards. Must be able to relocate or travel between locations as needed and have at least 3 years in retail management.

Qualifications

• Minimum 3+ years in retail management.
• Proven leadership and customer management skills.
• Willingness to relocate or manage multiple stores.

Responsibilities

• Lead a store team to deliver exceptional customer service and sales performance.
• Manage labor, inventory, and visual merchandising to company standards.
• Promote membership program to foster loyalty and drive sales.
• Recruit, hire, train, and develop store personnel.
• Ensure store operations run smoothly, schedule staff, and maintain safety.
• Report to Area/District Manager and coordinate with HR.
• Travel between locations as required.

Skills

Retail management

Leadership

Communication

Customer management

Training & mentoring

Education

High school diploma or equivalent

Associate degree or higher preferred

Job description

MINISO USA in San Jose, CA is seeking a Store Manager who will lead a dynamic team to deliver a world-class shopping experience. You will supervise daily operations, optimize staffing, inventory, merchandising, and ensure exceptional customer service.

You will drive sales growth, promote the store membership program, train and develop staff, and uphold company standards. Must be able to relocate or travel between locations as needed and have at least 3 years in retail management.