Store Manager — Grow Sales & Lead a High-Impact Team

Lakeshore Learning Materials, LLC; Pasadena (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonus

Parental leave

Job summary

Lakeshore Learning Materials, LLC is hiring a Store Manager in Pasadena, CA. Lead a first-class team, drive sales growth, and deliver an unforgettable retail experience in a fast-changing environment.

Build talent, coach staff, and maintain outstanding customer service while balancing budgets and operations. Be the face of Lakeshore in the local community with a strong focus on SERVE standards and store profitability.

Qualifications

• Strong leadership and team-building abilities.
• Excellent communication and training skills.
• Solid time-management and organizational skills.
• Ability to model company standards and coach staff.
• Proven track record of recognizing achievements and giving feedback.
• Capacity to multitask in a fast-paced retail environment.

Responsibilities

• Source, recruit, hire and onboard a sales-driven team and train them efficiently.
• Provide ongoing coaching and career-path opportunities for staff.
• Conduct annual performance appraisals with clear feedback.
• Develop business strategies to grow customer base and profitability.
• Manage employee relations and drive store engagement.
• Oversee outreach programs and community relationships.
• Drive SERVE customer service standards through metrics.
• Handle escalated customer service issues.
• Maximize store sales and profitability while controlling costs.
• Manage store budget and report buying trends to leadership.
• Optimize layout and product placement for sales.
• Ensure policies, cleanliness and safety are followed.
• Plan and approve employee scheduling for optimal staffing.

Skills

Leadership

Communication

Time management

Coaching

Feedback

Multitasking

POS systems

Tools

POS systems

Job description

Lakeshore Learning Materials, LLC is hiring a Store Manager in Pasadena, CA. Lead a first-class team, drive sales growth, and deliver an unforgettable retail experience in a fast-changing environment.

Build talent, coach staff, and maintain outstanding customer service while balancing budgets and operations. Be the face of Lakeshore in the local community with a strong focus on SERVE standards and store profitability.