Retail Store Manager: Build Teams, Elevate Service

Lakeshore Learning Materials; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Lakeshore Learning Store in Milwaukee is seeking a Store Manager to lead a fast-paced team and deliver an unforgettable retail experience.

You will recruit, train, coach, and engage staff while ensuring inventory control, cash handling, and store presentation meet Lakeshore’s standards.

This role requires flexible scheduling, at least 1 year of retail management, and a passion for customer service.

Qualifications

• Hands-on management experience in retail.
• Experience training and developing sales staff.
• Strong customer service focus with ability to coach.
• Ability to implement company standards and procedures.
• Comfort with fast-paced, high-change retail environments.

Responsibilities

• Recruit and develop the sales team.
• Train new sales associates.
• Provide ongoing coaching and feedback.
• Drive workplace engagement and motivation.
• Maintain high customer service standards and SOP adherence.
• Build relationships with customers and gather feedback.
• Schedule staff and ensure payroll accuracy.
• Oversee inventory, stock control, and promotions.
• Open/close store as keyholder; handle cash.

Skills

Positive leadership

Excellent communication

Training skills

Time management

Organizational skills

Customer service orientation

Feedback skills

Multitasking

Tools

Retail POS

Job description

Lakeshore Learning Store in Milwaukee is seeking a Store Manager to lead a fast-paced team and deliver an unforgettable retail experience.

You will recruit, train, coach, and engage staff while ensuring inventory control, cash handling, and store presentation meet Lakeshore’s standards.

This role requires flexible scheduling, at least 1 year of retail management, and a passion for customer service.