Store Manager — Flexible Shifts & Customer Experience

Circle K; Gurnee (IL); Presencial; USD 26.000 - 27.000; Jornada completa

Descripción de la vacante

Circle K in the United States (Gurnee, IL) is seeking a Store Manager to lead daily operations and supervise staff, ensuring excellent customer service. The role requires strong leadership, communication, and hands-on problem solving in a fast-paced retail environment.

You will recruit, hire and train employees, schedule shifts, manage inventory and reports, and maintain store appearance to meet company standards. Experience in retail sales is preferred.

Formación

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Experience to perform the essential duties, responsibilities and working in the conditions described below.
• Ability to supervise and train for the use of equipment, tools and materials listed in the CSR and ASM job description.
• Ability to supervise and manage the functions listed in the CSR and ASM job description.
• Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.

Responsabilidades

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
• Develop ways and means to ensure that all employees receive proper communication in a timely manner.
• Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
• Organize and maintain all site files and manuals.
• Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, as well as understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
• Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
• Be exposed to occasional noise.
• Work with a minimum of direction and supervision.

Conocimientos

Leadership

Staff training

Scheduling

Customer service

Communication

Store operations

Team supervision

Inventory control

Cash handling

Problem solving

Educación

High School diploma or GED

Descripción del empleo

Circle K in the United States (Gurnee, IL) is seeking a Store Manager to lead daily operations and supervise staff, ensuring excellent customer service. The role requires strong leadership, communication, and hands-on problem solving in a fast-paced retail environment.

You will recruit, hire and train employees, schedule shifts, manage inventory and reports, and maintain store appearance to meet company standards. Experience in retail sales is preferred.