Store Manager: Elevate Sales, Brand & Customer Experience

PACSUN; Tacoma (WA); On-site; USD 56,000 - 64,000; Full time

Job summary

Pacsun is seeking a proactive Store Manager in Tacoma, WA to lead a customer-focused, sales-driven team and manage all in-store operations. You will coach managers and associates, drive profitability, and ensure an exceptional customer experience across product presentation and store standards.

The role requires a four-year degree or equivalent, five years of retail experience, and strong leadership. This is a full-time position with weekend and holiday availability and opportunities to advance

Qualifications

• Minimum five years retail experience required, with a proven ability to drive sales results.
• Minimum of two years of retail management experience required.
• Proven ability to drive sales results in a high sales volume environment.
• Willingness to travel periodically to attend meetings/workshops (overnight may be necessary).
• Proficient in math and possesses strong computer skills.

Responsibilities

• Prioritizes and delegates tasks to meet all selling, visual, and operational needs.
• Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools.
• Supports and executes all product, visual and marketing directives, and maintains standards set by the company.
• Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience.
• Anticipates and determines customer needs and 'solves for yes' to ensure customer satisfaction.
• Delivers an engaging, positive selling experience to ensure customers return to the store.
• Drives and executes all digital sales strategies including ship from store and BOPIS within the store.

Skills

Retail management

Sales leadership

Customer service

Staff training

Financial literacy

Education

Bachelor's degree or equivalent

Job description

Pacsun is seeking a proactive Store Manager in Tacoma, WA to lead a customer-focused, sales-driven team and manage all in-store operations. You will coach managers and associates, drive profitability, and ensure an exceptional customer experience across product presentation and store standards.

The role requires a four-year degree or equivalent, five years of retail experience, and strong leadership. This is a full-time position with weekend and holiday availability and opportunities to advance