Store Manager: Elevate Customer Experience & Lead a Top Retail Team

knitwellgroup; Massachusetts; On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Community philanthropy partnerships

Job summary

Chico's is seeking a Store Manager to lead the Chestnut Hill location, cultivate a customer-centric culture, and drive store performance with a strong focus on team development and operational excellence.

The role emphasizes leadership, strategic planning, and the ability to manage payroll, schedules, and store metrics while maintaining a welcoming environment for associates and customers alike.

Qualifications

• 5+ years of retail management experience, including 2 years in a Store Manager role.
• Willingness to work nights, weekends, and holidays.
• Strong leadership, accountability, and communication skills.
• Ability to analyze store performance and drive results.

Responsibilities

• Define a clear vision to prioritize a customer-centered culture and drive results.
• Hire, develop and coach an effective retail team to deliver a memorable customer experience.
• Own store performance, payroll and scheduling to achieve sales goals.
• Lead the team with clear expectations, feedback, and development.

Skills

Retail leadership

People management

Business acumen

Reporting & analysis

Tools

Payroll systems

Store operations software

Job description

Chico's is seeking a Store Manager to lead the Chestnut Hill location, cultivate a customer-centric culture, and drive store performance with a strong focus on team development and operational excellence.

The role emphasizes leadership, strategic planning, and the ability to manage payroll, schedules, and store metrics while maintaining a welcoming environment for associates and customers alike.