Store Manager: Drive Sales, Profit & Team Growth

Zumiez; Northern (KY); Hybrid; USD 50,000 - 80,000; Full time

Job summary

Zumiez is seeking a Store Manager for all US store locations. The role oversees store operations to maximize sales, service, customer satisfaction, and profitability. You will recruit, train, and develop a strong team while ensuring visual merchandising standards and loss prevention are maintained.

The position requires dynamic leadership, strong communication, and a commitment to outstanding customer service. Domestic travel for training and events is expected as part of the role.

Qualifications

• Retail management experience required.
• Ability to lead and train staff.
• Strong communication and problem-solving skills.
• Focus on profitability and store metrics.
• Recruit, hire and develop top performers.
• Commitment to outstanding customer service.

Responsibilities

• Maximize hourly sales through selling, merchandising, and zone coverage.
• Lead a sales floor by motivating staff, engaging customers, and overseeing store projects.
• Ensure store profitability and cost controls.
• Monitor inventory levels and facilities.
• Minimize loss through training and operations management.
• Schedule payroll based on activity and team strengths.
• Analyze store reports to identify improvement opportunities.
• Recruit and develop a diverse leadership team.
• Implement visual merchandising standards.
• Uphold Zumiez selling process and customer service standards.
• Travel domestically for mandatory training and events.
• Support marketing events and store initiatives.

Skills

Retail management

Leadership

Customer service

Profitability focus

Team development

Communication

Job description

Zumiez is seeking a Store Manager for all US store locations. The role oversees store operations to maximize sales, service, customer satisfaction, and profitability. You will recruit, train, and develop a strong team while ensuring visual merchandising standards and loss prevention are maintained.

The position requires dynamic leadership, strong communication, and a commitment to outstanding customer service. Domestic travel for training and events is expected as part of the role.