Store Manager: Drive Sales, Build Talent & Experience

PacSun; Midland (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Pacsun Midland seeks a store leadership professional to guide daily operations, drive sales, and deliver an engaging customer experience. You will oversee sales, visual standards, and stockroom organization to support top-line growth.

The role requires several years in retail with management exposure, strong communication skills, and a passion for fashion trends. Weekend shifts and some travel may be required as part of store operations.

Qualifications

• Passion for product, brands, fashion and trends.
• Effective written, verbal and presentation skills.
• Strong interpersonal and communications skills with the ability to communicate at all levels.
• Proven ability to drive sales results in a high sales volume environment.
• Ability to interpret all policies and procedures to resolve customer and associate issues.
• Willingness to travel periodically to attend meetings/workshops (overnight may be necessary).
• Proficient in math and possesses strong computer skills.
• Minimum five years retail experience required; and two years of retail management experience.

Responsibilities

• Prioritizes and delegates tasks to meet all selling, visual, and operational needs.
• Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools.
• Supports and executes all product, visual and marketing directives, and maintains standards set by the company.
• Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience.
• Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction.
• Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store.
• Accountable to self and others for achieving all company sales, metric and operational goals.
• Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense.
• Creates shortage action plans to minimize loss and achieve shrinkage goal.
• Drives and executes all digital sales strategies including ship from store and BOPIS within the store.
• Communicates store and customer feedback to the District or Market Manager to grow the business.
• Consistently coaches the Management and Associate teams to ensure alignment and motivation around the company’s strategies and goals.
• Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR.
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends.
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends.

Skills

Passion for product, brands, fashion

Effective written, verbal and present.

Interpersonal and communications

Drive sales in high-volume environment

Policies and procedures interpretation

Travel for meetings/workshops

Math proficiency and computer skills

Education

Four-year college degree or equivalent preferred

Job description

Pacsun Midland seeks a store leadership professional to guide daily operations, drive sales, and deliver an engaging customer experience. You will oversee sales, visual standards, and stockroom organization to support top-line growth.

The role requires several years in retail with management exposure, strong communication skills, and a passion for fashion trends. Weekend shifts and some travel may be required as part of store operations.