Store Manager: Customer Experience & Profit Growth

Smoothie King (SKFI); Waukee (IA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Quarterly bonus plan

Job summary

Smoothie King is hiring a Store Manager in Waukee, IA to lead daily store operations, supervise staff, and ensure exceptional customer service. You will be the face of the store, maintaining stock levels and optimizing profitability.

Responsibilities include training and supervising staff, managing budgets and pricing, preparing promotional displays, and meeting sales targets while upholding safety standards. Weekend shifts may be required.

Qualifications

• Commercial awareness and profitability focus.
• Strong communication with staff and customers.
• Organizational and leadership capabilities.
• Good numerical ability and IT literacy for records.
• Proactive problem-solving and initiative.
• Professional, customer-focused demeanor.

Responsibilities

• Greet and supervise staff and customers to ensure a great store experience.
• Manage resources, stock, and pricing to maximize profitability.
• Recruit, train, and appraise staff; monitor budgets and records.
• Handle customer questions and resolve complaints promptly.
• Ensure safety and health regulations are followed.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Smoothie King is hiring a Store Manager in Waukee, IA to lead daily store operations, supervise staff, and ensure exceptional customer service. You will be the face of the store, maintaining stock levels and optimizing profitability.

Responsibilities include training and supervising staff, managing budgets and pricing, preparing promotional displays, and meeting sales targets while upholding safety standards. Weekend shifts may be required.