Guest Experience Specialist - Fast-Casual Sandwich Crew

Firehouse Subs - NC SC; Columbia (SC); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Competitive hourly rate

Medical, Dental, and Vision for full-t

401K after one year

Job summary

Firehouse Subs is seeking a Team Member for our local Firehouse Subs restaurant in Columbia. You will be the face of the brand, delivering friendly service and assisting with daily store operations.

Positions include both part-time and full-time roles. Candidates must be at least 16 years old and possess basic computer and register skills to support a fast-paced environment and exceptional guest experiences.

Qualifications

• Must be 16 years old.
• Basic computer skills and register skills.
• Ability to stand and move throughout assigned shift.
• Ability to work in a cooler environment (40° F to -10° F).

Responsibilities

• Responsible for customer product and service standards.
• Foster an environment of teamwork.
• Deliver an exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Execute quality store operations.
• Maintain store cleanliness of surfaces, small wares, merchandise and equipment.
• Operate cash register and handle cash transactions adhering to policies.

Skills

Customer service

Teamwork

Cash handling

Communication

Tools

POS system

Microsoft Office

Job description

Firehouse Subs is seeking a Team Member for our local Firehouse Subs restaurant in Columbia. You will be the face of the brand, delivering friendly service and assisting with daily store operations.

Positions include both part-time and full-time roles. Candidates must be at least 16 years old and possess basic computer and register skills to support a fast-paced environment and exceptional guest experiences.