Store Manager – Cricket Wireless

Cricket Wireless - NKB Corporate Ventures Inc; Santa Paula (CA); On-site; USD 38,000 - 122,000; Full time

Benefits offered by this job

Base pay $18.50/hr

Uncapped commissions

Daily bonuses

Store performance bonus eligibility

Growth opportunities

Paid training

Advancement paths

Performance incentives

Job summary

Cricket Wireless – NKB Corporate Ventures Inc is hiring a Store Manager in California to lead one of our retail locations. The role focuses on driving sales, coaching the team, and ensuring outstanding customer service while maintaining daily store operations.

Base pay is $18.50/hour with uncapped commissions and daily bonuses; store performance bonuses can push earnings toward up to $7,000 per month depending on results. This hands-on leadership path offers growth toward district management.

Qualifications

• Strong sales and leadership mentality.
• Excellent communication and customer service skills.
• Ability to coach, motivate, and hold employees accountable.
• Goal-oriented with a focus on sales targets.
• Organized and good problem-solving abilities.
• Dependable and responsible.
• Ability to work retail hours, including weekends.
• Retail or wireless leadership experience preferred.
• Bilingual English/Spanish highly preferred.

Responsibilities

• Lead the store team and manage daily store operations
• Drive store sales, activations, accessories, upgrades, and targets
• Coach and motivate Sales Associates to reach goals
• Monitor performance and provide regular feedback
• Lead by example by actively selling and assisting customers
• Maintain excellent customer service standards
• Train and develop new and existing staff
• Monitor KPIs and implement improvements
• Schedule and manage attendance
• Maintain inventory accuracy and merchandising standards
• Ensure store is clean, organized, and compliant
• Handle customer escalations professionally
• Communicate performance and issues to district leadership
• Identify and develop future leaders

Skills

Strong sales mindset

Leadership

Excellent communication

Coaching & accountability

Goal-oriented / targets

Organizational skills

Reliability / responsibility

Weekend availability

Retail / wireless experience

Bilingual English/Spanish

Job description

Store Manager – Cricket Wireless

Compensation: $18.50 per hour + Uncapped Commissions + Daily Bonuses + Store Performance Bonus

High-performing Store Managers have the opportunity to earn up to $7,000 per month through a combination of base pay, commissions, individual performance bonuses, and store performance bonuses.

(Actual earnings vary based on individual and store performance, hours worked, sales results, and bonus eligibility.)

Job Overview

We are looking for a motivated, sales-driven Store Manager to lead one of our Cricket Wireless retail locations in California.

The Store Manager is responsible for driving sales, developing the team, delivering excellent customer service, and maintaining strong day-to-day store operations.

This is a hands‑on leadership position for someone who enjoys sales, coaching employees, achieving targets, and developing a high‑performing retail team.

Responsibilities

• Lead the store team and manage daily store operations
• Drive store sales, activations, accessories, upgrades, and performance targets
• Coach and motivate Sales Associates to achieve individual and store goals
• Monitor employee performance and provide regular feedback
• Lead by example by actively selling and assisting customers
• Maintain excellent customer service standards
• Train and develop new and existing employees
• Monitor store KPIs and implement improvements
• Manage employee scheduling and attendance
• Maintain inventory accuracy and merchandising standards
• Ensure the store is clean, organized, and operating according to company standards
• Handle customer escalations professionally
• Maintain compliance with company policies and procedures
• Communicate store performance and operational issues to district leadership
• Identify and develop future leaders within the team

What We Offer

• $18.50/hour base pay
• Uncapped commissions
• Daily performance bonuses
• Store performance bonus eligibility
• Opportunity to earn up to $7,000/month
• Paid training
• Internal growth opportunities
• Opportunity for advancement into District Manager and other leadership positions
• Performance-based earning potential

Qualifications

• Strong sales and leadership mentality
• Excellent communication and customer service skills
• Ability to coach, motivate, and hold employees accountable
• Goal-oriented and comfortable working toward sales targets
• Strong organizational and problem-solving skills
• Dependable and responsible
• Ability to work retail hours, including weekends as needed
• Previous retail, wireless, sales, or leadership experience is preferred
• Bilingual English/Spanish candidates are highly preferred

Travel Requirement

Important: Store Managers may be required to work at, support, or travel between different store locations based on business needs. Reliable transportation and flexibility to travel between locations may be required.

NKB is a dynamic telecommunications company dedicated to delivering reliable connectivity solutions and exceptional wireless retail experiences. Since 2013, we have focused on helping customers and businesses stay connected through innovation, operational excellence and customer-focused service.
Our strength lies in building efficient systems, developing high-performing teams, and creating scalable operations that support long-term growth. Every aspect of our business is designed to provide consistent service, seamless customer interactions, and dependable solutions in an ever-evolving digital landscape.
At NKB, we believe people are the foundation of success. We cultivate a culture that encourages growth, accountability, adaptability, and continuous learning, empowering our teams to perform with confidence and professionalism. By investing in our people and processes we create an environment where both employees and customers thrive.
Driven by innovation and a commitment to excellence, we continuously evolve to meet changing market demands while maintaining the highest standards of service and operational performance. Our mission is to create meaningful connections, deliver value-driven experiences and become a trusted leader in the telecommunications industry.