Store Manager Burlington

Ultipro; Burlington (WA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k)

ESOP

PTO

Paid holidays

Vetster Telehealth

Job summary

Mud Bay in Washington state is seeking a Store Manager to lead a team across multiple locations. You will train staff, drive sales through education on dogs, cats, and small animals, and ensure an outstanding customer experience.

As a store leader, you’ll manage scheduling, merchandising, and daily operations while modeling integrity and accountability. The role offers a strong benefits package and growth opportunities within a family- and employee-owned company.

Qualifications

• Must be 18 years or older.
• 3+ years of proven leadership in a service-oriented environment.
• Experience leading a team in retail or customer-facing roles.
• Flexibility in location and schedule.
• Ability to lift up to 45 pounds.
• Comfort with using computers and basic math.

Responsibilities

• Lead and mentor staff to deliver outstanding customer experiences.
• Grow sales by coaching teams and focusing on health and nutrition education.
• Train and develop associates, ensuring effective communication.
• Maintain an inviting store appearance and handle inventory tasks.
• Perform POS transactions and cash handling accurately.
• Foster relationships with neighboring businesses and community groups.
• Identify and hire strong candidates to build a cohesive team.
• Adapt to varying environments and schedules to meet customer needs.

Skills

Leadership

Staff training

Customer service

Team collaboration

Cash handling

Retail operations

Scheduling

Hiring

Interpersonal skills

Integrity

Education

High School diploma or GED

Job description

Description

Our mission is to contribute to the health of dogs and cats and the happiness of those who care for them as we build a family- and employee-owned company that we can be proud of. A Mud Bay Store Manager is a powerful role model who leads their team with integrity and responsibility. They hold a focus on success while providing insight for development and growth to their staff and the whole of the company, helping to shape Mud Bay’s future.

Competitive Base Pay: The target starting pay for this position will be at the entry point of the range, at $33.05.

The pay range of $33.05 to $40.00 per hour allows our employees room for growth through annual increases and promotion potential.

When You'd Work: This is a full-time position, with a Good Faith Estimate (GFE) of a 40 hours per week. Open availability needed.

Job Description:

• Practice, provide, and inspire others to create a happy, educational, and fun experience for all who visit our stores
• Strive to continuously grow and develop in an education-rich environment, focusing on dogs, cats, and small animals’ health and nutrition
• Lead by example, train and mentor staff to help contribute to sales growth by continuously providing great customer experience through conversations that focuses on finding solutions and graciously fulfilling our customer’s needs
• Lead, train, and work with the team throughout the day, to maintain an inviting, attractive store by continuously cleaning, organizing, receiving, rotating, restocking, and facing inventory
• Perform transactions at the point of sale, including opening and closing procedures, cash handling and other financial procedures accurately and efficiently
• Contribute to the team’s growth, development, and overall performance by creating strong relationships built with fair delegation, encouragement, empowerment, and frequent communication
• Contribute to community presence by creating and developing relationships with neighboring businesses, shelters, or residences
• Identify and hire excellent candidates to build a cohesive and successful team
• Desire to thrive in and adapt to different environments, communication styles, learning, and developmental needs with flexibility and an open mind
• Is comfortable with retail scheduling, including a variety of shifts
• Is able to work in a minimum of six locations

Required Skills:

• Must be 18 years or older
• Experienced manager with 3+ years of proven leadership in a service-oriented environment
• Has a high school diploma, GED, or equivalent
• Experience leading a team required
• Flexibility in location and schedule
• Responsible for leading a shift while training
• Ability to lift up to 45 pounds
• Competent with basic math, comfortable using computers, calculators, and 10-keys
• Has a passion to continuously learn about dogs, cats, and small animals
• Instinctively gracious: genuinely enjoys making others feel welcome
• Highly accountable: follows through on commitments
• Has integrity; says and does what she or he believes to be right
• Has good judgment; makes rational, ethical decisions aimed toward long-term goals and outcomes
• A self-starter, but happy to take direction and learn from others
• A team player; contributes to the happiness and effectiveness of co-workers
• Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers, and Mud Bay
• Interested in building a career with Mud Bay
• Health benefits, including medical, dental and vision
• Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• 401(k)
• Employee Stock Ownership Plan (ESOP)
• Access to up to 50% of your net earned wages before payday, via our partnership with UKGWallet
• Paid Time Off (88 hours of PTO accrual based on 2080 hours worked)
• Four paid holidays
• Vetster Telehealth for pets

Pay Range: $34.71 to $42.00 per hour

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.