Store Manager and Automotive Technicians

Monro; Lakewood (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Monro is seeking motivated individuals to join our team as Automotive Store Managers and Technicians in Lakewood, California. As a leader in the automotive service industry, we emphasize exceptional customer service, teamwork, and integrity. Gain opportunities for career advancement through on-the-job training and company-sponsored certifications.

Benefits

Performance based incentives

Paid vacation and holidays for Full-Time Teammates

Reimbursement for ASE Certifications

401k eligibility immediately upon hire

Employee Discounts

Healthcare, Vision, and Dental for Full time teammates

Career Advancement Opportunities

Qualifications

• Experience in retail/sales environment necessary.
• Ability to mentor and develop team members.
• Valid driver's license with satisfactory MVR required.

Responsibilities

• Lead and develop store team to deliver exceptional customer service.
• Manage store operations, including staffing and inventory control.
• Maintain technical proficiency through Monro University training.

Skills

Leadership

Problem-solving

Customer Service

Inventory Management

Multi-tasking

Education

High School Diploma or equivalent

ASE certification (preferred)

Automotive training or equivalent

Job description

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Destination Monro -Your Career is Here!

Job Description

Responsibilities:

Automotive Store Manager:

Salary Range: $65,000 - $85,000 annually based on experience. This role includes additional incentives.

• Lead and develop store team to deliver exceptional customer service
• Drive sales performance and maximize product knowledge
• Manage store operations, including staffing, scheduling, and inventory control
• Oversee technical aspects and assist with services/repairs
• Maintain store appearance and ensure compliance with company policies and safety regulations
• Build customer relationships and address all customer needs
• Maintain technical proficiency through required training

Automotive Technician:

Salary Range: $24.00 - $34.00 per hour. Based on experience. $34 - $45 Flat Rate.

• Perform basic vehicle diagnostics and identify required repairs
• Complete Monro's Courtesy Inspection process on every customer vehicle
• Assist in inventory management and general store duties
• Perform services in accordance with Monro's safety standards and procedures
• Test drive vehicles following company policy and local traffic laws
• Maintain technical knowledge through required Monro University training
• Operate and maintain equipment safely according to manufacturer guidelines
• Perform other duties as assigned

Qualifications

Qualifications:

Automotive Store Manager

• High School Diploma or equivalent
• Valid driver's license with satisfactory Motor Vehicle Report (MVR)
• Proven leadership experience in retail/sales environment
• Demonstrated ability to manage finances, drive results, and control costs
• Strong problem-solving and inventory management skills
• Excellent communication and customer service abilities
• Proficiency in multi-tasking and adapting to a fast-paced environment
• Ability to mentor, coach, and develop team members
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Physical ability to lift up to 50 lbs., stand for long periods, and perform various movements required in an automotive shop environment

Automotive Technician

• High School Diploma or equivalent.

• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.

• ASE certification and State Inspection license (where applicable) preferred.

• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.

• Required to own a basic set of tools or participate in Monro’s tool purchase program.

Note: Monro conducts criminal background checks for positions with security and/or financial responsibilities in accordance with applicable laws. No applicant will be automatically disqualified due to a criminal record.

Additional Information

Benefits

• Performance based incentives

• Paid vacation and holidays for Full-Time Teammates

• Reimbursement for ASE Certifications

• Reimbursement for State Inspection Licenses, where applicable

• 401k eligibility immediately upon hire

• Direct Deposit

• Employee Discounts

• Healthcare, Vision, and Dental for Full time teammates

• Employee Access Perks

• Career Advancement Opportunities

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammatesreceive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard torace, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.