Store Manager 226

Hibbett; Morgantown (WV); On-site; Full time

Job summary

A leading retail company is seeking a Store Manager to oversee sales and operations in Morgantown, WV. The ideal candidate will drive sales, mentor staff, and ensure outstanding customer service. Responsibilities include managing inventory, training associates, and maintaining store security. This role requires strong leadership and communication skills, along with a background in retail management.

Qualifications

• 3-5 years customer service experience required.
• 3+ years management experience preferred.

Responsibilities

• Oversees store sales efforts and operations.
• Mentors and trains associates in sales strategies.
• Ensures compliance with company policies and goals.

Skills

Leadership

Communication

Customer Service

Problem Solving

Education

Bachelor's degree in business or related field

Job description

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Summary

The Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standards to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores.

• Is responsible for driving store sales and sales goals, consistently focused on company growth.
• Manage and control the assets of the company by managing their designated store.
• Directs and oversees entire sales efforts in the store. Training and mentoring store associates in sales strategies and skills.
• Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory, and expenses that together produce profit.
• Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
• Directs staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation. Manages the store's payroll and schedule to ensure the store is meeting labor goals.
• Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.
• Communicates with District Sales Manager and keep them informed as to inventory movement. Driving inventory goals and strategies.
• Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
• Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Additional Details

Location: 00226 Morgantown, WV

Hourly Range: $15.75 - $19.69

Job Title: Store Manager

Department: Operations

FLSA Status: Non-Exempt

Reports To: District Sales Manager

Essential Duties and Responsibilities

Same as above, emphasizing sales, team leadership, security, inventory, customer service, and compliance.

Supervisory Responsibilities

Manages subordinate supervisors and employees, including hiring, training, evaluating, and disciplining staff.

Qualifications

• Bachelor's degree in business or related field or equivalent experience.
• Experience in retail, preferably footwear and athletic apparel.
• Management experience with sales teams.
• 3-5 years customer service, 3+ years management.
• Strong interpersonal, communication, and leadership skills.
• Ability to work in a fast-paced environment and problem solve.

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