Store Manager

ExtraSpace Storage; Wilmington (DE); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading self-storage company in the U.S. is seeking a Store Manager to oversee daily operations at their facilities. This role offers competitive wages, a great work/life balance, and opportunities for career development. Ideal candidates will have customer service experience and leadership skills. Join a diverse team and contribute to a culture of excellence.

Benefits

Paid Time Off

401(k) Match

Medical Benefits

Wellness Program

Employee Discounts

Qualifications

• At least 2 years of customer-facing employment experience.
• 1+ year in a leadership or supervisory role preferred.

Responsibilities

• Manage daily operations of one or more sites.
• Achieve sales goals through rentals, insurance, and supplies.
• Maintain high cleanliness standards through general maintenance.

Skills

Customer Service

Leadership

Computer Skills

Education

High School Diploma or GED

College Education

Job description

Job Title: Store Manager

As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.

Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We seek leaders who are responsible, passionate, and innovative to manage day-to-day operations at our self-storage facilities.

Benefits We Offer

• Work/life balance with a 5-day workweek and an end time of 6 pm.
• Outstanding company culture with growth opportunities across the U.S.
• Competitive starting pay plus monthly bonus opportunities.
• Paid Time Off accrued throughout the year, increasing with years of service.
• Generous 401(k) match with Traditional and ROTH options.
• Affordable medical benefits with up to a $1,000 annual Health Savings Account employer contribution.
• EXTRAHealthy Wellness Program with rewards towards your medical premium.
• BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, and more.

Your Responsibilities

• Manage daily operations of one or more sites.
• Develop customer relationships by identifying storage needs and offering solutions.
• Achieve sales goals through rentals, insurance, and supplies.
• Guide customers through rental processes and agreements.
• Handle cash, balance receipts, pursue collections, post payments, and process deposits.
• Maintain high cleanliness standards through general maintenance.
• Work independently and collaborate with team members and other stores.
• Run errands and travel between store locations as needed.

Your Qualifications

• At least 2 years of customer-facing employment experience.
• Preferred: 1+ year in a leadership or supervisory role.
• Strong computer skills.
• Valid driver’s license and access to a reliable vehicle (except in NYC).
• High school diploma or GED; college education is a plus.

Find additional career opportunities at careers.extraspace.com.

If you have experience in roles such as Assistant Store Manager, Key Holder, Retail Supervisor, Sales Lead, Customer Service Manager, or similar, we encourage you to apply.

Current Employees

If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.