Store Sales Manager - Wilmington

Palmetto Moon LLC; Wilmington (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading retailer specializing in Southern lifestyle products is seeking a Store Sales Manager. This role involves leading the store team, enhancing profitability, and delivering exceptional customer service. Ideal candidates will possess strong communication and leadership skills, along with retail experience.

Qualifications

• Retail experience is required.
• Strong merchandising skills.

Responsibilities

• Lead store initiatives and goals in partnership with the District Manager.
• Analyze business trends and develop plans to increase sales.
• Coach and mentor staff to improve performance and customer service.

Skills

Communication

Customer Service

Organizational Skills

Analytical Skills

Leadership

Attention to Detail

Tools

Microsoft Office

Job description

Job Details

Job Location: Wilmington 011 - Wilmington, NC

Position Type: Full Time

Salary Range: Undisclosed

Description

Palmetto Moon is a rapidly growing retailer specializing in specialty apparel, accessories, home goods, and gifts that celebrate the Southern lifestyle. Known for exceptional customer service and a premium product assortment, our stores offer a wide range of affordable gifts, collegiate gear, and lifestyle brands including Vineyard Vines, YETI, Chubbies, Southern Marsh, Simply Southern, Hey Dude, Old Row, Costa, Rainbow Sandals, and more.

As a Store Sales Manager at Palmetto Moon, you will lead the store in key areas including:

Communication

• Build strong partnerships with District Manager, Visual Merchandising, and other store sales managers to achieve store initiatives and goals.
• Communicate store business and financial objectives effectively to the District Manager and provide feedback on store results, customer demands, trends, and needs.
• Instill a 'Customer is King' mentality among all employees.
• Maintain positive communication within the store team.

Business Management

• Analyze business trends, develop plans to increase sales, and control expenses to enhance profitability in partnership with the District Manager.
• Monitor and measure financial, operational, and service results; hold team accountable for achieving goals.
• Oversee labor management and identify opportunities for efficiency.
• Ensure store standards (visuals, cleanliness, inventory levels, safety) are maintained according to company policies.
• Adapt to changing environments and adjust team priorities accordingly.
• Focus daily on delivering the best customer experience.

Team Development

• Coach, mentor, motivate, and train staff to meet financial goals and improve performance and customer service.
• Identify potential leaders and collaborate with the District Manager to develop high-potential team members.
• Recruit talented individuals and work with HR for guidance and support.
• Create a positive team atmosphere by recognizing outstanding performance.

Qualifications

Required Skills:

• Exceptional communication, customer service, and organizational skills.
• Proficiency in Microsoft Office and computer skills.
• Strong analytical skills.
• Retail experience is required.
• Strong merchandising skills.
• Enjoy meeting and interacting with customers.
• Dependable and flexible with scheduling.
• Willingness to learn and accept direction.
• Strong leadership abilities.
• Attention to detail.
• Physical requirements include the ability to bend, twist, stand for long periods, and lift materials up to 50 lbs with or without accommodations.