Store Manager

Staples; Westborough (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus plans

Generous paid time off

Full medical benefits

401(k) with company match

Associate store discount

Job summary

Staples in Westborough, Massachusetts, is looking for a collaborative and inclusive General Manager to lead the store’s community relationships and merchandise sales. You will play a key role in creating a team-oriented retail culture and delivering exceptional customer service.

The ideal candidate has retail management experience, excels in a customer-centric environment, and possesses strong operational skills. The role offers competitive pay, a comprehensive benefits package, and opportunities for career development.

Qualifications

• 1+ year progressively responsible store management experience in a retail environment.
• Experience creating a customer-centric environment with consultative selling.
• Ability to lift/move materials in the 10–50 pound range and stand/walk continuously.

Responsibilities

• Ensure that the store culture embodies Staples values.
• Develop a consultative and customer-centric environment for small business customers.
• Lead merchandise sales, print & marketing services and retail operations.

Skills

Store management experience

Customer-centric environment

Operational excellence

Consultative selling

Leadership

Education

Bachelor’s degree in Business or related field

Job description

As a General Manager, you will be collaborative and inclusive while leading a fun, team‑oriented retail culture. You’ll make a visible impact as a retail leader and business professional in driving your store’s community relationships, merchandise sales, technical services portfolio, print & marketing services, and business‑to‑business network.

Get great perks

• Bonus plans, generous paid time off, career development program, and weekly pay
• Compensation based on qualifications and experience. Hiring immediately
• Full medical benefits package, 401(k) with company match, and many more benefits
• Associate store discount and other perks such as discounts on mobile plans and other retailers

Provide strong leadership in community, customer service, sales, and team development

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a consultative and customer‑centric environment for the small business customer
• Empower your team to learn, grow and deliver through teaching, coaching and inspiring
• Lead merchandise sales, print & marketing services and retail operations
• Drive profitable sales and margin while reducing variability and improving performance YoY
• Hold yourself and your team accountable for flawless execution of operational excellence
• Coach every manager and supervisor to create a culture of consultative selling and total solutions
• Overall leadership of running a store; additional responsibilities as needed or assigned

Essential Skills and Experience

• 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
• Store operations experience with analysis, planning, financial acumen and driving results
• Experience creating a customer‑centric environment and working in a consultative selling environment that provides customers a total solution
• Experience developing a team in operational excellence to drive profitable YoY sales and margins
• Ability to lift/move materials in the 10–50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position

Preferred Skills and Experience

• Bachelor’s degree in Business or related field
• Ability to engage with the community and network & support small business customers