Store Manager

Holliday Food and Sport; Waupun (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Holliday Food and Sport is seeking a Store Manager to oversee daily operations at our Wisconsin convenience/gas station store. The role includes managing all personnel, merchandising, inventory control, financial management and cash handling, and loss prevention.

The candidate will ensure compliance with state and federal regulations for gas, alcohol, and tobacco, recruit and train staff, and maintain strong customer service while driving store performance.

Qualifications

• Strong interpersonal and communication skills.
• Ability to learn quickly and follow instructions.
• Able to work as part of a team or individually.
• Flexible and reliable for varying shifts and schedules.

Responsibilities

• Oversee daily store operations including cash handling and inventory control.
• Ensure compliance with all regulations for gas, alcohol, and tobacco sales.
• Recruit, train, and motivate store staff to provide excellent customer service.
• Maintain visual merchandising, pricing accuracy, and clean store appearance.
• Monitor shrinkage, loss prevention, and security measures.
• Analyze daily reports and paperwork to ensure accuracy and timeliness.
• Manage customer complaints promptly and professionally.
• Assist in pricing and promotions to drive store performance.

Skills

Interpersonal skills

Communication skills

Learn quickly

Teamwork / independent

Job description

The Store Manageroverse the daily operations of the Holliday Food and Sport convenience/gas station store. They are responsible for all employment and personnel, merchandising,

inventory control, financial management and cash handling, and controlling loss prevention.

Summary of Key Responsibilities (include, but are not limited to, the following):

• Follows all state and federal regulations for gas, alcohol, and tobacco sales.
• Acts with integrity, honesty, and knowledge that promote the culture and values of our Company.
• Follows Company operational policies and procedures, including those for cash handling and safety.
• Promotes great team work and readily assists with team needs throughout the shift.
• Maintains a clean and polished appearance, wearing the designated uniform.
• Assist in the recruiting and training of positive individuals to become members of the Holliday Food and Sport Team, ensuring excellent customer service.
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, and all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards as pass evaluations.
• Monitor daily retail gasoline competitors and sending the prices in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all Company Policies and Established Procedures in the store Operations.
• Enforce all Safety and Security Issues and report any and all unsafe conditions.
• Report and process all employee and/ or customer incidents or accidents following company procedure.

Required Knowledge, Skills and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions
• Strong interpersonal and communication skills
• Ability to work as part of a team or individually

Availability Requirements:

• Must have flexible availability for scheduling
• Must be available for both opening and closing shifts
• Must be able to work beyond scheduled hours as business requires

We are the most unique Gas Station, Convenience Store, Hunting and Fishing Shop in Wisconsin! We are your leading fishing and hunting supply outfitter in Central Wisconsin. We feature a wide variety of outdoor gear, freshwater fishing gear, hunting supplies, Guns, Bows and arrows, men’s, ladies and kid’s apparel, sunglasses, and more are all located under one roof.