Guest Service Specialist - Convenience Store

Ultimart; Waupun (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Holliday Food and Sport is seeking a Convenience Store Sales Associate in Wisconsin to provide prompt guest service, manage a clean store environment, and support daily operations. You will apply upselling techniques, ensure regulatory compliance on fuel and tobacco sales, and uphold company standards during high-volume periods.

The role emphasizes teamwork, reliability, and a polished appearance while delivering exceptional guest experiences in a fast-paced setting.

Qualifications

• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions.
• Strong interpersonal and communication skills.
• Ability to work as part of a team or individually.

Responsibilities

• Maintains a calm demeanor during periods of high volume to keep store operating to standard and to set a positive example for the entire team.
• Delivers outstanding Guest service by maintaining a positive and friendly demeanor and connecting with each and every Guest.
• Consistently uses suggestive selling techniques in order to boost store sales and increase Guest satisfaction.
• Follows all state and federal regulations for gas, alcohol, and tobacco sales.
• Acts with integrity, honesty, and knowledge that promote the culture and values of our Company.
• Follows Company operational policies and procedures, including those for cash handling and safety.
• Maintains regular and punctual attendance.
• Promotes great team work and readily assists with team needs throughout the shift.
• Maintains a clean and polished appearance, wearing the designated uniform.

Job description

Holliday Food and Sport is seeking a Convenience Store Sales Associate in Wisconsin to provide prompt guest service, manage a clean store environment, and support daily operations. You will apply upselling techniques, ensure regulatory compliance on fuel and tobacco sales, and uphold company standards during high-volume periods.

The role emphasizes teamwork, reliability, and a polished appearance while delivering exceptional guest experiences in a fast-paced setting.