Store Manager

CLA (CliftonLarsonAllen); Wisconsin; On-site; USD 45,000 - 75,000; Full time

Job summary

CLA (CliftonLarsonAllen) is assisting a locally operated Monroe County retailer in filling a Store Manager role. The successful candidate will lead daily operations, manage the Assistant Manager and a team of part-time staff, and ensure a customer-friendly, safe, and profitable store.

You will own staffing, scheduling, training, inventory, purchasing, cash controls, merchandising, and food-service standards, with flexibility to respond to staffing gaps and operational needs.

Qualifications

• Experience as a Store Manager or Assistant Store Manager with daily-operations responsibility.
• Ability to hire, train, schedule, coach, and hold employees accountable while maintaining a service-focused culture.
• Working knowledge of inventory control, purchasing, merchandising, cash handling, bank deposits, shrink prevention, and basic retail financial controls.
• Comfort using point-of-sale systems and Microsoft Office/Outlook, with the ability to learn additional store/reporting systems.
• Strong customer service, organization, judgment, problem-solving, and time-management skills.
• High school diploma or equivalent and a valid Wisconsin driver’s license.
• Ability to work a flexible schedule, generally 45-50 hours per week, including early mornings, evenings, weekends, holidays, and on-call coverage.
• Ability to stand for extended periods, lift up to 20 pounds regularly and up to 50 pounds occasionally, and use ladders.

Responsibilities

• Lead daily store operations, including opening/closing, cash handling, POS activity, store organization, cleanliness, and customer service.
• Coach and develop the Assistant Manager and staff; oversee hiring, onboarding, training, scheduling, performance feedback, corrective action, and staffing decisions.
• Build schedules to ensure proper coverage while managing labor needs and addressing call-offs or gaps.
• Set customer-service expectations, resolve concerns, and coach on courteous, attentive service and suggestive selling.
• Oversee inventory, purchasing, receiving, pricing, replenishment, merchandising, promotional displays, and shrink control across fuel, merchandise, and food service.
• Maintain food-service quality and safety standards, including preparation, recipes, holding times, temperatures, sanitation, and safe handling.
• Ensure accurate daily closeout, register reconciliation, sales and cash reporting, bank deposits, and delivery of paperwork to main office.
• Review cash, sales, payroll, food cost, and inventory records; investigate variances and take corrective action.
• Protect company assets and maintain a safe environment by enforcing security procedures and responding to theft, damage, injuries, and equipment issues.
• Ensure compliance with applicable laws, age-restricted sales, health and safety standards, food-brand requirements, and company policies.
• Monitor the store, fuel area, equipment, restrooms, parking lot, and surrounding property; coordinate maintenance and supply needs.
• Prepare or review operating reports, employee timekeeping, vendor documentation, inventory readings, and other administrative records.

Skills

Store management

People leadership

Customer service

Communication

Time management

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office/Outlook

Job description

Our client is an established, locally operated organization serving customers throughout Monroe County and the surrounding western Wisconsin community. The organization operates a full-service store offering fuel, food service, beverages, grocery and everyday retail items.

Position Description

The Store Manager is responsible for the overall leadership, performance, and day-to-day operation of a full-service store in Monroe County. This hands‑on leader will manage the Assistant Manager and a team of part-time employees while maintaining a customer-friendly, clean, safe, compliant, and profitable store. The Store Manager owns staffing, scheduling, training, inventory, purchasing, cash controls, merchandising, food service standards, and store execution. The position requires flexibility to ensure proper coverage and respond when unexpected staffing or operational needs arise.

Key Responsibilities

• Lead all daily store operations, including opening and closing, cash handling, point-of-sale activity, store organization, cleanliness, and customer service.
• Manage, coach, and develop the Assistant Manager and store employees; oversee hiring, onboarding, training, scheduling, performance feedback, corrective action, and staffing decisions.
• Build schedules that provide appropriate coverage throughout operating hours while managing labor needs and responding to call‑offs or unexpected staffing gaps.
• Set customer-service expectations, resolve concerns, and coach employees on courteous, attentive service and suggestive selling.
• Oversee inventory, purchasing, receiving, product rotation, pricing, replenishment, merchandising, promotional displays, and shrink control across fuel, merchandise, and food service.
• Maintain food-service quality and safety standards, including preparation, recipes, weights, holding times, temperatures, sanitation, and safe food-handling practices.
• Ensure accurate daily closeout, register reconciliation, sales and cash reporting, bank deposits, currency controls, and delivery of required paperwork to the main office.
• Review cash, sales, payroll, food cost, and inventory records; investigate variances and operating discrepancies and take corrective action.
• Protect company assets and maintain a safe environment by enforcing security procedures and responding appropriately to theft, drive-offs, property damage, injuries, and equipment issues.
• Ensure compliance with applicable laws, age-restricted sales requirements, health and safety standards, food-brand requirements, and company policies.
• Monitor the store, fuel area, equipment, restrooms, parking lot, and surrounding property; coordinate maintenance, repairs, and supply needs.
• Prepare or review operating reports, employee timekeeping, vendor documentation, inventory readings, environmental readings, and other administrative records.

Required Experience and Qualifications

• Experience as a Store Manager, Assistant Store Manager, or comparable people leader with responsibility for daily operations and employee supervision.
• Demonstrated ability to hire, train, schedule, coach, and hold employees accountable while maintaining a positive, service-focused culture.
• Working knowledge of inventory control, purchasing, merchandising, cash handling, bank deposits, shrink prevention, and basic retail financial controls.
• Comfort using point-of-sale systems and Microsoft Office/Outlook, with the ability to learn additional store and reporting systems.
• Strong customer service, communication, organization, judgment, problem‑solving, and time‑management skills.
• High school diploma or equivalent and a valid Wisconsin driver’s license required.
• Ability to work a flexible schedule, generally 45-50 hours per week, including early mornings, evenings, weekends, holidays, and on‑call coverage when needed.
• Ability to stand for extended periods, work inside and outside in varying conditions, regularly lift or move up to 20 pounds, occasionally lift or move up to 50 pounds, and occasionally use ladders.
• Employment is contingent upon meeting the employer’s drug‑free workplace requirements.