Gas Station Attendant

Quality State Oil Co; Town of Mukwonago (WI); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Quality State Oil Co. is seeking gas station attendants to provide friendly, professional service at our location. You will handle cashiering, assist customers, and maintain a neat store while promoting daily deals and company policies.

Openings include full-time and part-time roles; candidates should be able to work evenings, weekends, and holidays. Wisconsin bartenders license or ability to obtain is noted in the requirements.

Qualifications

• Customer service skills to greet and assist customers.
• Clear verbal and written communication.
• Ability to operate cash registers, scanners, and calculators.
• Basic math for accurate change.
• Willingness to complete all store tasks and work as a team.

Responsibilities

• Greet customers entering the store and at the service counter or pumps.
• Observe fuel flow and assist with purchases, including suggesting deals.
• Accept cash and card payments and ensure accurate cash handling.
• Maintain neat, clean store and restock as needed.
• Assist customers with locating products and resolving questions or complaints.
• Ensure age-restricted items (lottery, alcohol, tobacco) are checked for legality.
• Maintain hygiene of dispensers, counters, and restrooms.
• Perform other duties as assigned.

Skills

Excellent customer service

Verbal and written communication

Cash register operation

Basic math for making change

Team collaboration

Education

High school diploma or equivalent

On-the-job training completed

Wisconsin bartenders license (or ability to obtain)

Tools

Cash registers

Calculators

Scanners

Job description

Full time and part time openings. Must have availability to close and work weekends

Job Summary:

A gas station attendant is the first impression of the store. They should be knowledgeable about company’s products and services, and customer-related policies. Must be able to remain friendly and professional while interaction with customers and team members alike. The gas station attendant is responsible for cashiering, upholding a high level of customer service that show the culture of the company, and maintaining the store to ensure a neat and tidy appearance.

Duties/Responsibilities:

• Greets and interacts with customers as they enter the location. Such as, entering the store, approaching service counter, or a fuel pump.
• Observe flow of automobiles being filled with gasoline.
• Assists customers with purchase inquires and decisions, selecting and suggesting options suitable for the customer’s needs or wants. This includes being sure to mention any of the regular deals or daily specials.
• Accepts money in the form of cash and credit or debit cards for items to be purchased
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Assists customers in locating various products, resolving complaints, or providing information.
• Bag, box, and/or wrap purchased items.
• Helps to maintain inventory placement throughout the store as needed. This will include stocking or restocking workstations and sales floor.
• Acts with integrity, honesty, and knowledge that promote the culture and values of our Company.
• Promote great team work and readiness to assist with team needs throughout shift.
• Verify customers purchasing lottery tickets, alcohol, and tobacco are of legal age.
• Maintain regular and punctual attendance.
• Must keep a clean and polished appearance, wearing the designated uniform and name tag.
• Sweep, mop, dust, remove trash inside and outside, clean and disinfect restrooms.
• Maintain sanitation of dispensers, islands, and other station equipment.
• Ensure the quality and quantity of food items packed or served.
• Transfer supplies between storage areas and convenient store as needed.
• May need to work nights, weekends, and holidays.
• Performs other duties as assigned.

This job description reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties or skills that may be assigned or needed for the position.

Requirements

Required Skills/Abilities:

• Excellent customer service skills.
• Good verbal and written communication skills.
• Ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change.
• Willingness to complete all convenient store tasks.
• The ability to interact productively with co-workers and function well in a team environment.

Education and Experience:

• High school diploma or equivalent preferred.
• Successful completion of on-the-job training.
• Currently have or be able to obtain a Wisconsin bartenders license

Physical Requirements:

• Prolonged periods standing and working on cash register or related equipment.
• Must be able to lift up to 15 pounds at times.
• Ability to perform repetitive movements over long periods of time.