Store Manager

Walgreens; Vincennes (IN); On-site; USD 50,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead operations and enhance customer experience in a retail setting. This role involves managing team performance, driving sales, and ensuring compliance with regulations. The ideal candidate will have a strong background in retail management, excellent customer service skills, and the ability to analyze financial data for strategic decision-making. Join a company that values employee development and offers a competitive salary range, along with comprehensive benefits. If you are passionate about retail and leadership, this opportunity is perfect for you.

Qualifications

• 3+ years of retail management experience required.
• Licensed pharmacy technician or equivalent as required by state law.

Responsibilities

• Manage store operations, including finances and merchandising.
• Analyze performance data to develop strategies for improvement.

Skills

Customer Service

Retail Management

Financial Analysis

Inventory Management

Team Leadership

Education

Bachelor's Degree

High School Diploma/GED

Tools

Point of Sale Systems

Inventory Management Software

Job description

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Job Objectives

Manages the operation of a Walgreens store.

Improves store sales, profitability, and image through proper merchandising, protection of store assets, the selection, training, and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.

Job Responsibilities/Tasks

Customer Experience

• Monitors and analyzes customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
• Greets customers and clinic patients, and offers assistance with products and services.
• Models and shares customer service best practices to deliver a distinctive and delightful customer and patient experience, including interpersonal habits and Walgreens service traits.
• Resolves customer complaints and helps respond to customers’ special needs.

Operations

• Supervises store and pharmacy operations, including opening/closing shifts, task delegation, and scheduling.
• Controls store finances, including register counts, bank withdrawals, safe deposits, and bookkeeping.
• Supervises merchandising, inventory management, receiving, stocking, pricing, and store maintenance.
• Ensures compliance with laws and regulations, including sale of alcohol, tobacco, and pharmacy products.
• Ensures staff is knowledgeable of all systems and software; responds to system issues.
• Maintains respectful relationships with coworkers and complies with policies.
• Completes special assignments as needed.

Daily Planning and Execution

• Assigns daily responsibilities and sets expectations for team members and assistant managers.

Business Performance Management

• Analyzes financial and performance data; develops strategies to increase sales and control costs.
• Reviews KPIs and asset protection data; collaborates on pharmacy and clinic performance improvements.

Business Planning

• Identifies sales opportunities; manages inventory levels and seasonal stock changes.

People and Performance Management

• Manages team performance, recruitment, training, and employee development.
• Addresses issues, manages compensation, and promotes teamwork.

Training and Personal Development

• Participates in training programs, obtains necessary licensure, and pursues self-development.

Communications

• Serves as liaison between district, corporate, and store; conducts community outreach and events.
• Qualifications include a Bachelor’s degree and 3 years retail management experience or a High School Diploma/GED and 5 years retail management experience.
• Licensed pharmacy technician or equivalent as required by state law, with a 12-month deadline from start date.
• Willingness to work flexible hours.

Walgreens is an Equal Opportunity Employer. Salary range: $50,000 - $120,000, depending on various factors. For benefits, visit: jobs.walgreens.com/benefits