Store Manager

DAISO; Vancouver (WA); On-site; USD 45,000 - 72,000; Full time

Job summary

Daiso is seeking a Store Manager in Washington state to lead daily operations, drive sales, and ensure superb customer service. The role focuses on team leadership, inventory control, and maintaining strong store presentation across locations.

You will train staff and develop schedules to meet demand while controlling payroll. The ideal candidate has 1–3+ years of relevant retail management experience, excellent communication skills, and a track record of achieving sales goals in a fast-paced

Qualifications

• Proven experience as a retail manager or in other managerial position.
• Knowledge of retail management best practices.
• Outstanding communication and interpersonal abilities.
• Excellent organizing and leadership skills.
• 1–3+ years of relevant experience.

Responsibilities

• Develop strategies to raise customer pool, expand store traffic, increase basket size and profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure policy compliance.
• Maintain store condition and oversee promotions and displays.
• Uphold display presentation standards.
• Conduct staff performance appraisals and develop career paths.
• Resolve issues from staff or customers (complaints, grievances).
• Manage inventory and loss prevention.
• Train new employees and provide ongoing education.
• Create and manage employee schedules to meet demand and payroll targets.
• Recruit, interview, hire, discipline, and offboard underperforming staff.

Skills

Communication

Interpersonal skills

Leadership

Organizational skills

Sales experience

Time management

People management

Education

High School Diploma/GED

Job description

Discover YOU belong at Daiso! Join a team that puts people first with an inclusive, fun environment. At Daiso's core, we lead with respect, integrity, and a commitment to collaboration. Together, we challenge the status quo, have fun, and make a lasting impact.

Essential Functions:

• Develop business strategies to raise our customer's pool, expand store traffic, increase basket size and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent customer service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition, plan and oversee in-store promotional events or displays
• Upholds Daiso's standards for display presentation
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
• Managing the store, both retail and company, inventory, including loss prevention through theft and breakage
• Training new employees and providing ongoing education for employees
• Effectively create store schedules to meet customer demand while meeting payroll targets
• Create employee schedules, assign schedules and responsibilities to associates, checking to see if these assignments are carried through
• Recruiting, interviewing, hiring, disciplining, and offboarding poor-performing staff

Requirements

• High School Diploma/GED
• 1-3+ Years of Relevant Experience
• Knowledge, Skills, and Abilities Requirements
• Proven experience as a retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills

Physical Requirements

• Seeing
• Ability to Travel
• Carrying (40 lbs)
• Lifting (40 lbs)
• Listening
• Personal Skills

Time Management

• Judgement/Decision Making
• Strong Communication Skills
• Sales Experience
• Ability to Manage Others
• Driving Requirements
• Driving Required

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