Store Manager

Daiso USA; Puyallup (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Daiso USA in Puyallup, WA is seeking a results-driven Store Manager to lead daily store operations and drive sales. You will train staff, manage schedules, uphold customer service standards, and ensure compliance with company policies.

The role requires strong leadership and the ability to develop staff to improve store performance. The position offers a collaborative environment, opportunities for advancement, and a focus on customer experience.

Qualifications

• High school diploma or GED required.
• 1–3+ years of retail management experience preferred.
• Proven experience managing staff and driving sales.
• Knowledge of retail management best practices.
• Excellent communication and leadership abilities.

Responsibilities

• Develop business strategies to raise store performance and profitability.
• Meet sales goals by training, motivating, and mentoring sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and oversee in-store promotions or displays.
• Uphold Daiso's standards for display presentation.
• Conduct personnel performance appraisals and training needs assessments.
• Address staff and customer issues (complaints, grievances, etc.).
• Manage inventory and loss prevention for the store.
• Train new employees and provide ongoing education for staff.
• Create and manage employee schedules to meet demand and payroll targets.
• Recruit, interview, hire, discipline, and offboard staff as needed.

Skills

Retail management

Leadership

Communication

Customer service

Staff training

Education

High School Diploma/GED

Tools

POS system

Job description

Sunrise Village
Sunrise Village | Sunrise Village
10408 156th St E
Suite 102
Puyallup, WA 98374, USA

Description

Discover YOU belong at Daiso! Join a team that puts people first with an inclusive, fun environment. At Daiso's core, we lead with respect, integrity, and a commitment to collaboration. Together, we challenge the status quo, have fun, and make a lasting impact.

Essential Functions:

• Develop business strategies to raise our customer’s pool, expand store traffic, increase basket size and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent customer service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition, plan and oversee in-store promotional events or displays
• Upholds Daiso's standards for display presentation
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
• Managing the store, both retail and company, inventory, including loss prevention through theft and breakage
• Training new employees and providing ongoing education for employees
• Effectively create store schedules to meet customer demand while meeting payroll targets
• Create employee schedules, assign schedules and responsibilities to associates, checking to see if these assignments are carried through
• Recruiting, interviewing, hiring, disciplining, and offboarding poor-performing staff

Requirements

• High School Diploma/GED
• 1-3+ Years of Relevant Experience
• Knowledge, Skills, and Abilities Requirements
• Proven experience as a retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills

Physical Requirements

• Ability to Travel
• Carrying (40 lbs)
• Lifting (40 lbs)
• Personal Skills

Time Management

• Judgement/Decision Making
• Strong Communication Skills
• Ability to Manage Others
• Driving Requirements
• Driving Required

#IND2

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.