Store Manager

Daiso USA; Dublin (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Daiso USA in Dublin, CA is seeking a dedicated Store Manager to lead daily operations, drive store traffic, and ensure exceptional customer service.

You will recruit and train staff, schedule shifts, manage inventory, and oversee merchandising while upholding company standards and budget targets.

Qualifications

• Experience as a retail manager or in a supervisory role.
• Knowledge of retail management best practices.
• Strong communication and interpersonal abilities.

Responsibilities

• Lead store operations to meet sales goals and profitability.
• Train, mentor, and provide feedback to sales staff.
• Ensure high levels of customer satisfaction and service excellence.
• Oversee store administration and policy compliance.
• Manage store appearance, promotions, and merchandising standards.
• Conduct staff performance appraisals and development.
• Handle staff and customer issues, complaints, and escalations.
• Oversee inventory, loss prevention, and payroll-aligned scheduling.
• Recruit, interview, hire, and offboard staff as needed.

Skills

Staff training

Leadership

Customer service

Inventory control

Scheduling

Recruiting

Communication

Team management

Education

High School Diploma or GED

Job description

Dublin
Dublin | Dublin
7201 Regional St
Unit B
Dublin, CA 94568, USA

Description

Discover YOU belong at Daiso! Join a team that puts people first with an inclusive, fun environment. At Daiso's core, we lead with respect, integrity, and a commitment to collaboration. Together, we challenge the status quo, have fun, and make a lasting impact.

Essential Functions:

• Develop business strategies to raise our customer’s pool, expand store traffic, increase basket size and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent customer service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition, plan and oversee in-store promotional events or displays
• Upholds Daiso's standards for display presentation
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
• Managing the store, both retail and company, inventory, including loss prevention through theft and breakage
• Training new employees and providing ongoing education for employees
• Effectively create store schedules to meet customer demand while meeting payroll targets
• Create employee schedules, assign schedules and responsibilities to associates, checking to see if these assignments are carried through
• Recruiting, interviewing, hiring, disciplining, and offboarding poor-performing staff

Requirements

• High School Diploma/GED
• 1-3+ Years of Relevant Experience
• Knowledge, Skills, and Abilities Requirements
• Proven experience as a retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills

Physical Requirements

• Ability to Travel
• Carrying (40 lbs)
• Lifting (40 lbs)
• Personal Skills

Time Management

• Judgement/Decision Making
• Strong Communication Skills
• Ability to Manage Others
• Driving Requirements
• Driving Required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.