Store Manager

Verizon; Tyngsborough (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Annual shop manager conference

Clear career path from shop to DM

Family environment

Job summary

Take 5 shop in Tyngsborough, MA is seeking a Shop Manager to lead daily operations, coach a frontline team, and ensure top‑notch customer service. You will oversee scheduling, payroll, inventory, and shop performance while promoting Take 5 standards for oil changes and light maintenance.

Strong leadership and hands-on training are required. The role involves early hours, long weeks (~55 hours), and a collaborative, family‑oriented environment within a nationwide automotive service network.

Qualifications

• - Recruiting, interviewing and onboarding responsibilities.
• - Strong customer service orientation and leadership abilities.
• - Ability to manage and motivate a team in a fast-paced service setting.

Responsibilities

• Recruiting, Interviewing, Onboarding
• Motivate the team, hold team accountable, and make personnel decisions
• Check in with customers before they leave to ensure a great experience
• Ensure crew actively provides excellent customer experience
• Control inventory via End of Period and End of Year counts
• Place product orders and manage shop supplies
• Understand the shop’s financials to drive results and beat budget
• Conduct quarterly employee evaluations
• Submit payroll
• Create crew schedules
• Support technicians with their duties

Skills

Recruiting

Interviewing

Onboarding

Customer service

Job description

Shop Manager Position Overview

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team?

Outgoing and positive attitude? We will train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

• Annual Shop Manager Conference


• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions.


• The family environment


• Benefits/Pay information if applicable


• Employee contests


• Easy to transfer to locations across the country


• Opportunity to meet new people every day


• Community involvement


• Learning new skills

Good to Know Before You Start!

• Be prepared for early hours and working approximately 55 hours per week


• Shop Managers are the first line of defense for customer service


• Must be adaptive to change


• Basic computer skills are needed


• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars


• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning


• You may need to work in hot/cold weather conditions


• Always be alert and aware of your surroundings


• Must be able to lift up to fifty (50) pounds

What does a Shop Manager (SM) do?

• Recruiting, Interviewing, Onboarding


• Responsible for motivating the team, holding the team accountable, and making personnel decisions


• Check in with customers before they leave the shop to make sure they had a great experience


• Ensure crew actively provides excellent customer experience


• Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory


• Place product orders


• Understand the shop’s financials to drive results and beat budget


• Conduct quarterly employee evaluations
  
• Submit payroll


• Create crew schedule


• Support technicians with their duties

WORK WITH US!

We’re hiring and always looking for driven individuals! Not just because we are seeking team members who are driven to succeed, but also because Take 5 is part of the largest automotive service company in North America. When you join our Take 5 team, you’ll become a part of our Driven Brands family, which includes respected brands like: Take 5 Oil Change®, Take 5 Car Wash®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, and CARSTAR®. We’re growing and looking for good people to join us.

ABOUT US

We are not fans of wasting time. So we make sure you’re not using too much of yours getting your oil changed or car washed. We work quickly and efficiently but never cut corners on friendly, professional experienced service. We treat your car like we’d treat our own. That’s why our mission is to have you come back again and again and again. So let us wow you with our speed, dazzle you with our services, and impress you with our staff. It will be our pleasure to serve you and your automobile!