Shop Manager

Take 5 Oil Change; Cheyenne (WY); Sur place; USD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Career Growth

Culture

Recognition

Flexibility

Development

Community Impact

Résumé du poste

Take 5 Oil Change is seeking a Shop Manager in Cheyenne to lead a team of technicians, oversee daily operations, and ensure fast, friendly, and safe oil-change services. You will manage staffing, training, customer service, inventory, and financial performance while upholding Take 5 standards.

The role suits a people-first leader who thrives in a fast-paced setting and enjoys developing others. Take 5 offers growth paths, a family-oriented culture, and opportunities to transfer across locations.

Qualifications

• 2–5 years in automotive service, retail, or quick-lube with 1–2 years in a leadership role.
• Familiarity with oil change processes, vehicle maintenance, and shop equipment.
• Strong customer focus with excellent interpersonal and communication skills.

Responsabilités

• Oversee daily shop operations: scheduling, inventory control, workflow optimization.
• Monitor shop performance metrics: sales, labor costs, customer satisfaction.
• Ensure all services (oil changes, tire rotations, coolant exchanges, differential services) are safe and efficient.
• Perform End of Period (EOP) and End of Year (EOY) inventory audits; manage ordering/restocking.
• Submit payroll and create crew schedules aligned with labor and budget goals.
• Ensure compliance with safety, environmental, and operational regulations.

Connaissances

Leadership

Team management

Customer service

Inventory management

Financial acumen

Training & development

Formation

High school diploma or equivalent

Outils

POS systems

MS Office

Inventory software

Description du poste

As aTake 5 Oil Change Shop Manager, you’ll lead a team of dedicated technicians to deliver a fast, friendly, and reliable oil change experience. You’ll oversee all aspects of shop operations including staffing, training, customer service, inventory management, and financial performance while maintaining the highest Take 5 standards for safety, quality, and efficiency.

This role is ideal for a people-first leader who thrives in a hands-on, fast-paced environment and enjoys developing others. Whether you come from automotive, retail, or restaurant management, we’ll train youthe Take 5 wayto run a high-performing, customer-centered operation.

Why You’ll Love Working at Take 5:

• Career Growth:Follow our “Pit Tech to President” path. Over 90% of our District Managers started at the shop level.
• Culture:Join a family-oriented team that values integrity, energy, and service excellence.
• Recognition:Participate in our annual Shop Manager Conference and company-wide employee contests.
• Flexibility:Opportunities to transfer across Take 5 locations nationwide.
• Development:Learn new skills daily while building leadership and technical experience.
• Community Impact:Engage with customers and local communities every day.

Key Responsibilities:

Operational Management

• Oversee daily shop operations, including scheduling, inventory control, and workflow optimization.
• Monitor and manage shop performance metrics such as sales, labor costs, and customer satisfaction.
• Ensure all services including oil changes, tire rotations, coolant exchanges, and differential services are performed safely and efficiently.
• Conduct End of Period (EOP) and End of Year (EOY) inventory audits; manage product ordering and restocking.
• Submit payroll and create crew schedules in alignment with labor and budget goals.
• Ensure compliance with all safety, environmental, and operational regulations.

Customer Service Leadership

• Serve as the first line of defense for customer service and issue resolution.
• Greet customers, assess their needs, and ensure they receive a high-quality, hassle-free experience.
• Check in with customers before they leave the shop to confirm satisfaction.
• Train and hold the team accountable for maintaining exceptional customer service at every interaction.

Team Development & Supervision

• Recruit, interview, hire, onboard, and train new crew members through Take 5’s multi-week training program.
• Conduct quarterly employee evaluations and ongoing performance coaching.
• Motivate and develop staff to meet operational goals and sales targets.
• Foster a positive, collaborative work culture that reflects the Take 5 values.

Sales & Financial Management

• Understand and analyze shop financial reports to drive performance and profitability.
• Implement sales and marketing strategies to increase revenue and retain customers.
• Promote additional products and services that meet customer needs.
• Manage budgets responsibly to achieve or exceed financial targets.

Safety, Cleanliness & Compliance

• Enforce strict adherence to safety procedures for employees and customers.
• Ensure all waste and materials are handled in accordance with environmental regulations.
• Maintain cleanliness and organization across all work areas and equipment.

Qualifications and Skills:

• Experience:2–5 years in the automotive service, retail, or quick-lube industry, with at least 1–2 years in a leadership role.
• Technical Knowledge:Familiarity with oil change processes, vehicle maintenance, and shop equipment.
• Leadership:Proven ability to train, motivate, and manage a team effectively.
• Customer Focus:Excellent interpersonal and communication skills; ability to resolve issues quickly and professionally.
• Organizational Skills:Strong time management, multitasking, and attention to detail.
• Technology:Basic computer literacy, including POS systems, MS Office, and inventory software.
• Problem-Solving:Resourceful and adaptable in managing operational challenges.

Physical Requirements & Work Environment:

• Must be able tolift up to 50 poundsand perform physical tasks for extended periods.
• Ability to maneuver in and out of a shallow3-foot service pitsafely under vehicles.
• Frequent standing, bending, twisting, and use of hands for grasping, pulling, and turning.
• Willingness to work in varying weather conditions (hot or cold).
• Must be alert, safety-conscious, and aware of surroundings at all times.
• Reliable transportation required; must be able to work early hours and approximately55 hours per week.

Education:

• Required:High school diploma or equivalent.

Take 5 is a fast growing company looking for restaurant/retail managers. We are committed to providing a strong culture supporting a balanced work/family environment where competitive pay offered. Our benefits are first in class.

Core values:

• 1. The Will of a Winner
• 2. Passion for People
• 3. The Vision of an Owner

Mission:

To be the PREMIER franchise group in the The Take 5 System.

Leadership Promise:

As leaders, we will do everything possible to set our teams up for success.

• People
• Sales
• Profit