Store Manager

Walgreens; Thornton (CO); On-site; USD 50,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead operations and enhance customer experiences. This pivotal role involves overseeing store performance, managing team dynamics, and ensuring compliance with regulations. The ideal candidate will have a strong retail management background and a commitment to delivering exceptional service. Join a forward-thinking company that values your contributions and offers opportunities for professional growth and development. If you're passionate about retail and customer satisfaction, this is the perfect opportunity for you.

Qualifications

• Bachelor's degree or 5 years retail management experience required.
• Licensed pharmacy technician or assistant as required.

Responsibilities

• Manage store operations and ensure a delightful customer experience.
• Analyze financial data and develop plans to increase sales.

Skills

Customer Service

Retail Management

Financial Analysis

Inventory Management

Team Leadership

Education

Bachelor's Degree

High School Diploma/GED

Job description

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Job Objectives

Manages the operation of a Walgreens store.

Improves store sales, profitability, and image through proper merchandising, protection of store assets, the selection, training, and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.

Job Responsibilities/Tasks

Customer Experience

• Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
• Greets customers and clinic patients, and offers assistance with products and services.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits and Walgreens service traits.
• Resolves customer complaints and helps respond to customers’ special needs.

Operations

• Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation, and scheduling team members.
• Supervises financial controls, including register counts, bank withdrawals, armored car pickups, safe deposits, change orders, and oversees bookkeeping.
• Supervises merchandising by planning and implementing displays, promotional space, and seasonal changes.
• Analyzes inventory trends and supervises inventory management, including ordering, stocking, and liquidation.
• Ensures store cleanliness, repair, and compliance with laws and regulations.
• Ensures staff familiarity with all computer and technology systems and software.
• Maintains respectful relationships with coworkers and complies with company policies.

Daily Planning and Execution

• Assigns daily operational responsibilities, sets expectations, and monitors performance.

Business Performance Management

• Analyzes financial and performance data, develops action plans to increase sales, control costs, and reduce loss.

Business Planning

• Identifies sales opportunities and manages inventory levels through ordering and stock management.

People and Performance Management

• Manages team performance, training, hiring, promotions, and disciplinary actions.

Training and Personal Development

• Participates in training, obtains required licensure, and seeks self-development.

Communications

• Serves as liaison between district, corporate, and the store; conducts community outreach and supports community events.

Qualifications

• Bachelor’s degree and 3 years retail management experience or High School Diploma/GED and 5 years retail management experience.
• Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.
• Willingness to work flexible hours including evenings and weekends.

We consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

This role offers a salary range of $50,000 - $120,000, depending on various factors. The position remains open until filled. For benefits details, visit jobs.walgreens.com/benefits.