Store Manager

Workstream; Shreveport (LA); On-site; USD 38,000 - 43,000; Full time

Benefits offered by this job

Bi-weekly salary

Bonuses based on performance

Free specialty drink on-shift

Free brewed coffee on-shift

Opportunities for future management

Job summary

Scooters Coffee is seeking an Amazing Store Manager for the Shreveport location. You will lead a team of baristas, coach staff, manage schedules, and ensure fast, friendly service while upholding Scooters Coffee standards and values.

Responsibilities include inventory, interviewing, training, and maintaining store operations. This role offers growth opportunities within a fun, high-energy environment that prioritizes amazing drinks and customer experience.

Qualifications

• Experience leading a team in a fast-paced retail/food service environment.
• Strong coaching and development skills for frontline staff.
• Ability to manage schedules, tasks, and performance.

Responsibilities

• Lead and coach the store team to deliver fast, friendly service.
• Create and maintain weekly schedules for all team members.
• Coordinate barista workflow to ensure quality and speed of service.

Skills

Leadership

Coaching

Team management

Scheduling

Job description

Are you Amazing? Are you Ready to Lead? Are you coachable? Are you fun? We want YOU!

Scooter’s Coffee on E 70th Street in Shreveport is looking for an Amazing Store Manager to help lead a team of baristas to be Amazing! With over 930 locations nationwide, Scooters Coffee is a fast-growing brand in the coffee industry. We strive for Amazing People, Amazing Drinks, Amazingly fast! We pride ourselves in creating a culture that is fast-paced, fun and constantly adding value to and developing the members of our teams. We are passionate about coffee, blenders and infused beverages and are looking for a strong leader with an Amazing personality to grow with our company.

A qualified Store Manager would enjoy the following job perks:

• Competitive salary paid bi-weekly: $38,000-$43,000 annually
• Regular production-based bonuses
• Fun, fast-paced & productive work environment
• One FREE specialty drink on-shift.
• All you can drink FREE brewed coffee on-shift
• Opportunities for future management positions

Responsibilities of Store Manager include, but are not limited to:

Leading & Coaching the Team

• Work closely with experienced business owner/franchisee
• Build/maintain schedules for team members
• Direct the barista station workflow and maintain quality and speed of service
• Provide feedback and encouragement to employees
• Ensure baristas are aware, knowledgeable, and coached in their top 3 priorities (Training, Friendliness, and Speed)
• Answer questions and field team member phone calls as needed
• When warranted, administer necessary disciplinary actions to include written warnings, corrective action forms, and behavioraldocumentation
• Complete inventory and enter Harvest order in shopping cart each week
• Provide assistance in the interviewing, hiring, and training of new employees
• Check store email address daily (during scheduled working hours) and respond to emails from Corporate and Red Rock Java, Inc.
• Leadership Team in a timely fashion
• Other tasks as assigned by Store Owner at their discretion
• Attend monthly/quarterly meetings with the Store Owner & team. Bring any ideas for growth, professional development needs, and questions to this meeting.

Schedule

• Manage all aspects of operating a store
• Lead and coach your team through rushes
• Maintain store cleanliness both inside and outside
• Upsell drink size, food, and drink add-ins
• Hold team members accountable for all company policies and procedures
• Serve as point of contact for team member questions
• This includes being available for phone calls and handling all personnel situations as they arise
• Coach the team as to what constitutes an emergencyand, therefore, a phone call
• Maintain flexibility to work nights and weekends in order to train new team members, or re-train existing team members

Same Store Sales Growth

• Work closely with Store Owner to maximize same store sales growth and retention
• Uphold the3 Amazings - Amazing People, serving Amazing Drinks, Amazingly Fast
• Uphold the company core values in all we do - Integrity, Love, Humility, Courage.
• Upselling - of drink size, food, and drink add-ins.
• Beating the Scooter’s System Averages - grow store sales at a rate that beats the Scooter’s System Average on a quarterly basis.

HAVE FUN, COACH YOUR TEAM, BE KIND, & MAKE THOSE AROUND YOU FEEL SPECIAL!