Store Manager

Hot Topic; San Jose (CA); On-site; USD 68,000 - 110,000; Full time

Job summary

Hot Topic is seeking a dedicated Store Manager for its San Jose location. The role involves overseeing daily operations, ensuring customer satisfaction, and driving sales in a vibrant retail environment. The ideal candidate will possess strong leadership skills and a background in retail management, ready to contribute to our inclusive team culture.

Qualifications

• Experience in Store Management and Retail Loss Prevention required.
• Flexibility to work on weekends and holidays is necessary.
• Strong ability to foster a positive and collaborative work environment.

Responsibilities

• Oversee day-to-day store operations and customer satisfaction.
• Manage staff and maintain inventory effectively.
• Train and develop team members while ensuring high-level customer service.

Skills

Customer Satisfaction

Customer Service

Communication

Leadership

Organizational

Education

Bachelor's degree in Business Administration

Bachelor's degree in Retail Management

Job description

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Hot Topic is the premier destination for pop culture and music merchandise, focusing on hiring the best people, offering top-quality products, and delivering exceptional customer experiences. Founded in 1989 in Southern California, Hot Topic employs over 10,000 associates across 600+ retail stores, headquarters, and two distribution centers. We proudly support our communities through partnerships with organizations like Mental Health America, Notes for Notes, and The Trevor Project. Our open and collaborative culture welcomes innovative perspectives and cutting-edge thought leadership, promoting autonomy and authenticity. Join us to be part of a diverse, passionate team dedicated to creating the best retail experience and a strong connection to our brand.

Role Description

This is a full-time, on-site role for a Store Manager located in San Jose, CA. The Store Manager will be responsible for overseeing day-to-day store operations, ensuring customer satisfaction, and driving sales. The role involves managing staff, maintaining inventory, implementing retail loss prevention strategies, and ensuring a high level of customer service. Additionally, the Store Manager will be involved in training and developing team members, and creating a positive and inclusive work environment.

Qualifications

• Customer Satisfaction and Customer Service skills
• Strong communication abilities
• Experience in Store Management and Retail Loss Prevention
• Excellent organizational and leadership skills
• Ability to foster a positive and collaborative work environment
• Flexibility to work on weekends, holidays, and occasional overtime
• Bachelor's degree in Business Administration, Retail Management, or related field preferred

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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