Store Manager

Suitsupply; San Jose (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join Suitsupply as a Store Manager in San Jose, CA to lead a dynamic team and enhance customer experiences. The role involves achieving sales targets, managing store operations, and developing staff through a unique industry training program. Competitive salary and opportunities for career advancement in a rapidly growing fashion company await!

Benefits

Competitive salary

Bonus incentives

Top-of-the-line training program

Clothing allowance each season

Generous employee discount

Opportunity to travel to other stores

Qualifications

• Minimum of 3 years' experience in a customer service management role.
• Exceptional customer service skills and professional communication.

Responsibilities

• Lead and develop a professional store team to achieve company goals.
• Own store P&L report and manage budgets.

Skills

Customer service/clienteling skills

Leadership skills

Communication skills

Job description

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Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
  
  

Who you are:

• Exceptional customer service/clienteling skills
• Minimum of 3 years' experience in a customer service management role
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays
  
  

What you will get:

• Competitive salary ($80,000 - $100,000) and bonus incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion

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