Store Manager

BibliU Ltd.; Rockford (IL); On-site; USD 50,000 - 60,000; Full time

Job summary

An established industry player in Edtech is seeking a dynamic Store Manager to lead their campus store operations. In this pivotal role, you will enhance customer satisfaction, meet sales goals, and manage a dedicated team. Your leadership will drive the store's success while fostering a positive work environment. This innovative company offers a supportive culture, encouraging diverse perspectives and collaboration. If you're passionate about education and retail management, this is your chance to make a meaningful impact in the world of learning materials. Join a team that values your contributions and helps shape the future of education!

Benefits

Paid time off

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Bonus incentive

Qualifications

• Proven experience as a retail manager is essential.
• Strong communication and leadership skills are a must.

Responsibilities

• Manage overall campus store operations and staff effectively.
• Ensure high levels of customer satisfaction through excellent service.
• Analyze buying trends and report on customer needs.

Skills

Retail Management Experience

Communication Skills

Interpersonal Skills

Leadership Skills

Customer Management Skills

Organizational Skills

Education

Two years of college or equivalent

Job description

Position Title: Store Manager

Reports to: Mike Applegate, Regional Manager

Location: Rock Valley College Campus Store, 3301 North Mulford Road, Rockford, IL 61114

Contract type: Full-Time, Permanent

Shift type: 8 hour shift, Day shift

Salary: $50,000.00 - $60,000.00 per year

About BibliU

BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!

We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in Edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!

Position Overview

We are looking for a results driven retail store manager to be responsible for the overall Campus store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

What you will be doing:

• Collect, enter and analyze textbook adoptions for order placement and maintain regular communication with campus stakeholders regarding status.
• Manage inventory for the department, including receiving, tagging, set-up and the return of unsold inventory to the vendors.
• Develop and maintain a good working relationship with the faculty to obtain key information in the text area. Schedule regular appointments and meet with the appropriate administrative personnel to build rapport, discuss situations and avoid potential problems.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
• Be a shining example of well behavior and high performance.
• Additional store manager duties as needed.

What we are looking for

Must have:

• Proven successful experience as a retail manager
• Very strong communication and interpersonal skills
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills

Good to have:

• Two (2) years of college or its equivalent
• Background in Campus store management

Benefits

Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.

Here's what we offer:

• Paid time off
• 401(k) plan
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Bonus incentive

We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.