Store Manager

Horizon Global Corp.; Portland (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

Horizon Global Corp. in Portland, OR is seeking a Store Manager to lead our flagship store. This full-time role involves managing a team to meet sales targets and ensure customer satisfaction, with an emphasis on inventory control and staff development.

You will supervise 20–30 employees in a busy retail environment, schedule effectively, train new hires, and monitor sales performance while upholding company policies and standards.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or related field.
• Minimum of 3 years of hands-on experience in retail management.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent organizational and time management skills.
• Proficiency in using retail management software and point-of-sale systems.
• Knowledge of sales techniques, merchandising, and customer service best practices.
• Ability to work well under pressure and meet deadlines.
• Familiarity with the retail industry and current market trends.

Responsibilities

• Oversee the daily operations of the store, ensuring all departments are running efficiently and effectively.
• Manage a team of employees, providing guidance, training, and support to help them achieve their goals.
• Develop and implement marketing strategies to increase sales and customer engagement.
• Monitor inventory levels, ordering stock as needed to maintain optimal levels.
• Ensure compliance with all company policies, state and federal laws, and industry standards.
• Conduct regular performance reviews with team members to provide feedback and identify areas for improvement.
• Resolve customer complaints and issues in a timely and professional manner.
• Participate in store meetings and contribute to the overall strategic planning of the store.

Skills

Leadership

Communication

Multitasking

POS proficiency

Retail management

Education

Bachelor's degree in Business Administration or related field

Tools

POS systems

Job description

Horizon Global Corp. is seeking a Store Manager to lead our flagship store in Portland, OR. This FULL_TIME role involves managing a team to ensure customer satisfaction and sales targets are met.

Daily tasks include supervising staff, managing inventory, and ensuring the store runs smoothly. You'll handle customer complaints, train new employees, and monitor sales performance.

Work with a team of 20-30 employees in a bustling retail environment in Portland, OR. The store is open 7 days a week, with varying hours during peak seasons.

The salary for this position is negotiable and will be determined based on the candidate's level of experience and qualifications. In addition to the competitive base salary, the company offers a comprehensive benefits package that includes health insurance, paid time off, and opportunities for career advancement. Employees are encouraged to take advantage of these benefits to support their overall well-being and professional growth.

The ideal candidate should possess a minimum of three years of hands-on experience in retail management, demonstrating a deep understanding of the retail environment and customer service. Proficiency in using Point of Sale (POS) systems is essential, as it is the backbone of retail operations, enabling efficient transactions and inventory management. The ability to multitask and manage multiple responsibilities simultaneously is crucial, as retail management often involves overseeing various aspects of the store, from staff scheduling to merchandise planning. Previous experience in leadership roles is highly preferred, as it indicates the candidate's ability to inspire and motivate a team, ensuring high levels of productivity and customer satisfaction. This role requires a candidate who can effectively balance the needs of the business with the expectations of customers, ensuring a seamless and enjoyable shopping experience.

Responsibilities:

• Oversee the daily operations of the store, ensuring all departments are running efficiently and effectively.
• Manage a team of employees, providing guidance, training, and support to help them achieve their goals.
• Develop and implement marketing strategies to increase sales and customer engagement.
• Monitor inventory levels, ordering stock as needed to maintain optimal levels.
• Ensure compliance with all company policies, state and federal laws, and industry standards.
• Conduct regular performance reviews with team members to provide feedback and identify areas for improvement.
• Resolve customer complaints and issues in a timely and professional manner.
• Participate in store meetings and contribute to the overall strategic planning of the store.

Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 3 years of experience in retail management, preferably in a similar role.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent organizational and time management skills.
• Proficiency in using retail management software and point-of-sale systems.
• Knowledge of sales techniques, merchandising, and customer service best practices.
• Ability to work well under pressure and meet deadlines.
• Familiarity with the retail industry and current market trends.