Store Manager

Emily Chelsea Jewelry- We're Hiring!; Philadelphia (Philadelphia County); On-site; USD 77,000 - 90,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Store Manager to lead their team in a vibrant Philadelphia location. This role is pivotal in fostering a positive work environment while driving sales growth and operational efficiency. The ideal candidate will possess strong leadership skills and a strategic mindset, ensuring the store not only meets its goals but exceeds them. With a commitment to inclusivity and ethical practices, this position offers a chance to make a significant impact in the retail luxury goods sector. Join a team that values quality, community, and self-expression through unique jewelry pieces.

Benefits

Paid Time Off (PTO)

401k Plan

Health Insurance with Employer Contribution

Qualifications

• 3+ years of retail management experience in a customer-facing role.
• Strong leadership and team management skills essential for driving sales.

Responsibilities

• Manage store operations and employee relations for optimal performance.
• Develop strategies to enhance sales growth and customer satisfaction.

Skills

Leadership

Sales Growth

Customer Service

HR Compliance

Problem-Solving

Organizational Skills

Education

Experience in Retail Management

Jewelry Industry Experience

Job description

6 days ago Be among the first 25 applicants

Direct message the job poster from Emily Chelsea Jewelry- We're Hiring!

Founder and owner of Emily Chelsea Jewelry- a custom fine jewelry brand in Philadelphia, PA with a no-nonsense approach to ethics, LGBTQ+ inclusivity…

Job Summary:

We are seeking a motivated and experienced Store Manager to manage employee relations, oversee daily store operations and performance. This individual will play a crucial role in fostering a positive work environment, driving sales growth, and enhancing operational efficiency. The ideal candidate will bring strong leadership skills and a strategic mindset to help take our store to the next level in terms of sales and overall performance.

Key Responsibilities:

Management:

• Lead, coach, and manage store employees, ensuring a positive and productive work environment.
• Oversee scheduling, performance evaluations, and staff development.
• Assist with hiring, onboarding, and training new employees.
• Maintain HR compliance and support employee relations.
• Collaborate with leadership on operational goals and store improvements to move the business forward.

Operations:

• Ensure smooth day-to-day operations, including store presentation, customer service, and sales performance.
• Develop and implement strategies to drive sales growth and increase overall productivity.
• Monitor inventory, sales, and financial performance, providing insights and recommendations for continuous improvement.

Customer Experience & Sales:

• Support the sales team as needed by stepping in to assist customers, offering product knowledge, and ensuring a seamless customer experience.
• Oversee and analyze sales performance, identifying opportunities for improvement and implementing solutions.
• Address customer concerns and ensure a high level of service and satisfaction.

Qualifications:

• Jewelry Industry experience required.
• Minimum 3 years of experience in retail management or a comparable leadership role in a customer-facing environment.
• Strong leadership and team management skills.
• Proven track record of driving sales growth and improving operational efficiency.
• Aligned with company values: Affirming and inclusive, prioritizing ethical and environmental practices.
• Knowledge of HR processes, compliance, and employee relations.
• Excellent communication and problem-solving abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Ability to be flexible to the needs of the business, working nights, weekends, and around holidays.

This is a full-time and in-person position. Your work hours will follow the store’s operating hours.

-PTO- including vacation, personal, sick, bereavement and jury duty

-401k plan

-Health Insurance with employer contribution

Rate

Starting $77k-$90k, BOE

ABOUT US

Emily Chelsea Jewelry is an alternative fine jewelry brand located in Philadelphia, PA. Our mission is to provide an inclusive space for unique, meticulously crafted jewelry. We champion self-expression through wearable art while responsibly sourcing materials and creating positive impacts for our clients and communities.

At Emily Chelsea Jewelry, we offer meaningful pieces that embody self-expression and acceptance. We aim to forge lasting relationships with clients, evolving from the local jeweler who designed their rings to their trusted partner for life’s significant moments.

Emily Chelsea Jewelry was built on our shared values that place people and our planet at the forefront. Our mission transcends the realm of crafting beautiful pieces; it’s about elevating mining communities, amplifying the voices of the marginalized, and meticulously ensuring a fair, ethical journey from raw materials to the final masterpiece.

CORE VALUES

We’ve distilled our commitment into 4 cornerstone values:

• Quality Craft and Expert Design
• Each piece of Emily Chelsea Jewelry is a miniature piece of wearable artwork thoughtfully designed and meticulously produced to meet our quality standards. We believe in a 360° design approach – your jewelry should be beautiful from every angle, and it is often the hidden details that make a piece special to the owner.

• Ethical Sourcing and Supply
• Where the materials come from is as important as the finished piece. Fair wages, optimal working conditions, minimal environmental impact, and profits that benefit local communities are practices we embrace.

• Inclusivity and Marriage Equality
• Jewelry is for everyone: traditions do not limit our imaginations in our approach, environment, processes, and design. Emily Chelsea Jewelry is an ally of the LGBTQ+ community and welcomes all couples. We believe that marriage is for everyone and we support and advocate for the LGBTQ+ community. You will not find gender-specific categories on our website or in the shop as our jewelry is made to be as expressive as you are. While shopping with us, you will experience acceptance and a welcoming atmosphere as you embark on an exciting new journey in your relationship, one that truly deserves celebration.

• Community
• As a jewelry design house deeply rooted in Philadelphia, our commitment extends beyond the borders of our beloved city. We have a responsibility to the communities in which we operate. From the dedicated craftspeople in our Jewelry District to the mining communities that provide our precious materials, we recognize the interconnectedness of our global industry. Just as the beverages we serve our clients reflect our dedication to our local, small businesses, our charity support reflects our core values and belief in giving back. Whether it’s within the jewelry industry or the broader communities we engage with, our aim is to source, purchase, and donate responsibly, ensuring that our impact is both meaningful and positive.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail Luxury Goods and Jewelry

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