Store Manager in Training

Insomnia Cookies; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a rapidly growing and innovative bakery as a Store Manager in Training! This exciting role offers the chance to lead a dynamic team, ensuring excellent customer service and operational excellence. With competitive hourly pay, comprehensive benefits, and opportunities for growth, you’ll be part of a fun and engaging work environment. Enjoy perks like a monthly cellphone stipend and free cookies with every shift! If you have a passion for hospitality and leadership, this position is perfect for you.

Benefits

Market competitive hourly compensation

Eligibility for end-of-period store bonus

Comprehensive benefits after 60 days

$25.00 monthly cellphone stipend

10 days of paid vacation

2 paid Personal Days of Wellness

Job stability

Growth/promotion opportunities

Fun team environment

FREE cookies with every shift

Qualifications

• 1+ year of supervisory experience in a restaurant or retail setting.
• Experience with conducting in-person interviews.

Responsibilities

• Supervise and train team members during shifts.
• Conduct interviews for new hires in the manager’s absence.

Skills

Supervisory experience

Conducting interviews

Point of Sale (POS) systems

MS Office proficiency

Customer service skills

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our center city Philadelphia, PA store located at 135 S. 13th Street Philadelphia, PA 19107. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control, and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Ensure all team members are upselling and providing excellent customer service

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word, and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Today, with over 300 stores globally, we are a rapidly-growing, innovative bakery + delivery company known for our warm, delicious cookies and our commitment to imagining what’s possible.