Store Manager

CrossAmerica Partners LP; Orlando (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in fuel distribution is seeking a dedicated Store Manager to oversee daily operations and drive sales at their convenience store. This role requires strong leadership skills and a passion for retail management, ensuring exceptional customer experiences while managing staff and operational efficiency. You will have the opportunity to analyze sales trends, implement marketing strategies, and foster a positive work environment. Join a team committed to excellence and community engagement, and enjoy a competitive benefits package that supports your professional growth and well-being.

Benefits

Health Insurance

401K with Employer Match

Paid Holidays

Vacation

Flexible Schedule

Qualifications

• Minimum 2 years of retail or convenience store management experience.
• Proven leadership skills and excellent communication abilities.
• Strong organizational skills in a fast-paced environment.

Responsibilities

• Oversee daily store operations and ensure compliance with standards.
• Drive sales through promotional campaigns and product displays.
• Manage inventory levels and ensure product availability.

Skills

Retail Management

Leadership

Customer Service

Sales Analysis

Inventory Management

Budget Management

Communication Skills

Organizational Skills

Education

High School Diploma

Associate or Bachelor's Degree

Tools

POS Systems

Inventory Management Software

Microsoft Office

Job description

Join to apply for the Store Manager role at CrossAmerica Partners LP

CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position Description

The Store Manager will be responsible for overseeing the daily operations of the store, driving sales, managing staff, and ensuring that the store provides an excellent customer experience. The ideal candidate will have strong leadership skills, a passion for retail management, and a commitment to achieving store goals and objectives in a fast-paced environment.

Responsibilities

Store Operations:

• Oversee all daily store operations, ensuring efficient and effective execution of policies and procedures.
• Ensure the store is well-stocked, organized, clean, and fully operational at all times.
• Monitor store performance and address any operational issues that may arise.
• Ensure compliance with all local health, safety, and regulatory standards.

Sales & Profitability:

• Drive store sales and customer satisfaction through promotional campaigns and product displays.
• Analyze sales trends and performance reports to identify growth opportunities.
• Work toward achieving and exceeding sales and profit targets.
• Monitor expenses and manage the store's budget to ensure profitability.

Customer Service:

• Create a customer-first culture by leading example.
• Handle customer complaints and resolve issues to ensure positive shopping experiences.
• Implement strategies to enhance customer loyalty and retention.
• Assess and improve customer service standards regularly.

Staff Management & Development:

• Recruit, hire, and train new store associates.
• Manage, coach, and develop a team of employees, including being on call during business hours, nights, and weekends.
• Create employee schedules and manage payroll within budget guidelines.
• Provide performance feedback, conduct evaluations, and address performance issues.
• Foster a positive work environment to maximize team performance and reduce turnover.

Inventory & Merchandising:

• Manage inventory levels to ensure product availability and minimize shrinkage.
• Oversee ordering, receiving, and restocking of merchandise.
• Conduct inventory audits and stock counts.
• Ensure proper product rotation and shelf organization for maximum visibility and sales.

Financial Management:

• Handle cash management, including daily cash reports and register reconciliation.
• Oversee financial report preparation and ensure accuracy.
• Approve or oversee purchase orders and control store expenses.
• Analyze financial data to identify cost-saving opportunities and improve profitability.

Marketing & Community Engagement:

• Implement in-store promotions and marketing activities to increase foot traffic and sales.
• Build and maintain relationships with customers and the local community.
• Monitor and respond to online reviews and customer feedback.

Health, Safety & Compliance:

• Ensure store operations comply with company policies, procedures, and local regulations.
• Perform regular store audits for safety, health, and cleanliness standards.
• Implement security measures to prevent theft and ensure safety.

Qualifications

• Minimum 2 years of retail or convenience store management experience, with at least 1 year in a managerial role.
• Proven leadership skills to motivate and manage a diverse team.
• Excellent communication and interpersonal skills focused on customer satisfaction.
• Ability to resolve operational and customer issues efficiently.
• Strong organizational and time-management skills in a fast-paced environment.
• Experience managing budgets, sales targets, and analyzing financial reports.
• Proficient in POS systems, inventory management software, and Microsoft Office.
• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Valid State Driver's License.

Reports To

• Territory Manager/Area Manager.

Physical Requirements & Work Environment

• Ability to stand for extended periods (up to 8 hours).
• Capable of lifting up to 50 lbs., frequently 10-25 lbs., and carrying items across the store.
• Ability to bend, squat, reach, climb ladders, and walk throughout the store.
• Handle cash, operate registers, and perform repetitive tasks.
• Work in cold environments including freezers and refrigerators.
• Must be able to work a flexible schedule including outside of regular hours, and handle emergency situations.

Benefits

We offer a competitive benefits package including health insurance, vacation, holiday pay, 401K with employer match, and more. Part-time team members are also eligible for 401K and paid holidays, and may qualify for health insurance.

Equal Employment Opportunity

We are an equal opportunity employer. All qualified applicants will be considered regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, disability, veteran status, or other protected status.

Accommodations

We provide reasonable accommodations for individuals with disabilities or medical conditions. For accommodations, contact [e-mail].