Store Manager in Training (MIT)

Insomnia Cookies; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing and innovative company known for its delicious cookies! As a Store Manager in Training, you'll lead a fun team, ensuring excellent customer service and operational efficiency. With competitive pay, comprehensive benefits, and opportunities for growth, this role is perfect for hospitality-focused individuals eager to make a difference. Enjoy perks like a monthly cellphone stipend, paid vacation days, and even free cookies with every shift! Be part of a company that is revolutionizing the cookie game and experience a rewarding career in a vibrant environment.

Benefits

Market Competitive Hourly Compensation

End of Period Store Bonus

Comprehensive Benefits

$25.00 Monthly Cellphone Stipend

Pet Insurance

10 Days of Paid Vacation

2 Paid Personal Days

Job Stability

Growth Opportunities

FREE Cookies with Every Shift

Qualifications

• 1+ year of supervisory experience in a restaurant or retail environment.
• Experience with conducting in-person interviews for hourly staff.

Responsibilities

• Supervise and train team members engaged in cookie sales.
• Conduct interviews for potential new hires in the manager's absence.

Skills

Supervisory Experience

Customer Service

Point of Sale (POS) Systems

MS Office Proficiency

Team Leadership

Interviewing Skills

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our downtown Orlando store. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation include:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits starting the first day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet Insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control, and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, policies, etc.)
• Ensure all team members are upselling and providing excellent customer service

Desired skills and experience:

• At least 1 year of supervisory experience within a restaurant or retail store
• Experience conducting in-person interviews of hourly support staff
• Point of Sale (POS) systems experience
• Proficiency with MS Office, Word, and Applicant Tracking Systems
• Ability to work a 4-5 day work week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18 years or older and legally eligible to work in the United States

About us: Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Today, with over 300 stores globally, we are revolutionizing the cookie game with our innovative bakery + delivery concept, known for our warm, delicious cookies delivered all day and into the night. Join us and be part of our journey to imagine what’s possible!