Store Manager

Crema Gourmet; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Crema Gourmet in New York seeks an experienced Store Manager to lead the restaurant end-to-end, coaching the team, owning scheduling, maintaining standards, and driving the guest experience. You will manage front and back-of-house operations, ensuring profitability and guest satisfaction.

The ideal candidate has 2+ years of restaurant leadership, is calm, organized, and people-first, and is comfortable owning P&L and KPIs with open availability, including weekends.

Qualifications

• Proven leadership in a restaurant setting.
• Calm, organized, and people-first approach.
• Open availability including weekends.
• Ability to own P&L and KPIs.

Responsibilities

• Lead, hire and coach the team to deliver guest-focused service.
• Own daily restaurant operations, scheduling and standards.
• Drive sales, labor and cost targets to meet business goals.
• Create a welcoming, second-home experience for every guest.

Skills

Restaurant leadership

People-first

P&L ownership

Weekend availability

Job description

Lead the restaurant, grow the team and own the guest experience end to end.

As Store Manager you run the whole restaurant — front and back. You’ll lead and coach the team, own scheduling and standards, hit your numbers, and make the judgment calls that keep guests coming back. Most of our managers started behind the bar; this is where hospitality becomes leadership.

What you’ll do

• Lead, hire and coach the team
• Own daily operations, scheduling and standards
• Drive sales, labor and cost targets
• Create a second-home experience for every guest

What we’re looking for

• 2+ years restaurant leadership
• Calm, organized and people-first
• Comfortable owning P&L and KPIs
• Open availability including weekends