Store Manager

JOE & THE JUICE; Palo Alto (CA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Exclusive employee discounts

Competitive medical, dental, and vision insurance

401(k) program

Paid vacation, sick leave, and holidays

Structured leadership training

Job summary

A prominent food and beverage brand in Palo Alto is seeking a Store Manager responsible for daily operations, team leadership, and guest experiences. The ideal candidate will have at least 3 years of leadership experience and a passion for developing teams. You will drive sales growth, manage inventory, and ensure compliance with operational standards. This role offers competitive compensation starting at $90,000 plus bonuses and benefits including health plans and leadership training.

Qualifications

• Minimum 3 years of leadership experience in a comparable environment.
• Track record of delivering operational results.
• Commitment to coaching and mentoring team members.

Responsibilities

• Lead, inspire, and develop team members.
• Champion a guest-first mindset across all operations.
• Drive sales growth and overall store performance.

Skills

Leadership experience

Interpersonal skills

Communication skills

Team development

Job description

Overview

JOE & THE JUICE is a people centric food and beverage company built around culture, not just juice, sandwiches, coffee, and more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do: Positive Attitude, Inclusion, Social Ties, and Growth. From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins, and grow together. Most leaders have earned their stripes behind the bar, and many employees started as Juicers.

If you love fast paced service, music, people, and turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career across cities, countries, and roles.

Our vision is to become the first truly global people-centric food and beverage brand by offering a healthy, convenient, and ambient experience. We strive to create a culture based on our company virtues and operational excellence within our four focus areas: Operational Requirements, Employee Engagement, Guest Experiences, and Financial Performance.

Job Summary

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance in all areas. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team to ensure efficient workflows, great guest experiences, and high-quality products. Your success depends on leading, developing, and retaining a highly engaged team and delivering best-in-class guest experiences that turn regular customers into returning guests. You are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

Key Responsibilities

• Virtue-Based Leadership: Lead, inspire, and develop team members in alignment with company virtues and operational principles
• Act as a role model of company values and foster a positive, high-performance culture
• Ensure clear communication of expectations and accountability across the team
• Recruitment & Talent Development: Own recruitment interviewing, hiring, pre-boarding, and onboarding of team members
• Ensure optimal team positioning to meet operational needs
• Build and maintain a strong future talent pipeline
• Employee Engagement & Development: Develop and motivate team members through structured development plans and continuous feedback
• Facilitate in-store training sessions and regular team meetings
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores
• Guest Experience: Champion a guest-first mindset across all store operations
• Build strong relationships within the local community in alignment with brand behavior principles
• Drive guest loyalty and satisfaction through consistent service excellence
• Operational Excellence & Compliance: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
• Ensure compliance with brand standards and local regulatory requirements
• Uphold the highest operational ratings and performance standards
• Shift Planning & Workforce Management: Develop optimal shift plans considering seasonality, local events, and store traffic patterns
• Ensure efficient workflows aligned with company standards and budget
• Ensure working hours comply with contractual obligations, union agreements, and local labor laws
• Stock & Inventory Management: Take full ownership of inventory management, including stock counting and ordering
• Optimize inventory levels to minimize waste and meet defined monthly waste targets
• Performance & Financial Management: Drive sales growth and overall store performance
• Optimize store EBITDA and achieve defined KPI targets
• Monitor financial performance and implement corrective actions where necessary

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

The Juice – Benefits And Perks

• Experience our brand firsthand with exclusive discounts and special offers available only to employees
• Access competitive medical, dental, and vision insurance plans designed to support your overall well-being
• Invest in your future with our 401(k) program
• Paid vacation, sick leave, and holidays to recharge and perform at your best
• Structured leadership training, educational support, and development programs to help you reach your full potential
• Compensation – Starting at $90,000 plus bonuses

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.

NOTICE OF NON-DISCRIMINATION POLICY

About Joe & the Juice

Joe & the Juice is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health.

We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. Joe & the Juice goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.