Store Manager

Goodwill of Western and Northern Connecticut, Inc.; New Milford (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Dental and vision insurance (employee‑

Vision insurance

Tuition reimbursement

Paid holidays

403(b) Retirement Savings Plan with 50

Job summary

Goodwill of Western and Northern Connecticut, Inc. is seeking a Store Manager to lead the daily operations of our retail store, drive financial performance, and supervise a diverse team. You will ensure excellent customer service, compliant policies, and effective merchandise presentation.

The role offers opportunities for advancement, a competitive benefits package, and active involvement in community activities through Goodwill programs. Availability for varied shifts is expected.

Qualifications

• High school graduate or equivalent.
• Experience or education in Business and Marketing.
• Two years of experience in a management/supervisory position.
• Ability to supervise and train in shipping/receiving, stock duties, merchandising, cashiering, and customer service retail.

Responsibilities

• Responsible for all aspects of store operations, financial performance, personnel management, all front-end cash registers, floor and visual processes, loss prevention, and enforcing all company policies and procedures.
• Managing a Goodwill retail store within the agency’s established policy.
• Recruiting, training, and supervising retail team members in retail operation procedures.
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks.
• Creating team member work schedules to achieve optimum customer service, merchandise display, store security, and expense control.
• Recommending and administering appropriate discipline to team members as needed.
• Ordering merchandise to stock store.
• Maintaining records of sales data and bank deposits.
• Planning attractive merchandise displays that make effective use of the sales area.
• Attending marketing and sales meetings.
• Maintaining store premises and grounds in compliance with agency safety and housekeeping practices.
• Participating in community business activities such as merchant associations or local Chamber of Commerce meetings.

Education

High school diploma or equivalent

Job description

Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities.

Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.

As a Store Manager, you would be an essential part of ensuring the success of our stores and Goodwill’s mission.

What Goodwill can offer you:

• Opportunities for career advancement
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)*
• These benefits available 1st of the month, following 60 days of employment*
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week)
• Up to $3,000 in qualified Tuition Reimbursement*
• Nine (9) Paid holidays (based on standard weekly hours)
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• $50 work anniversary gift for every year of continuous service (for part-time and full-time team members)
• $200 Referral Program (for every candidate hired that you refer to Goodwill)

Responsibilities:

• Responsible for all aspects of store operations, financial performance, personnel management, all front-end cash registers, floor and visual processes, loss prevention, and enforcing all company policies and procedures.
• Managing a Goodwill retail store within the agency’s established policy
• Recruiting, training, and supervising retail team members in retail operation procedures
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks
• Creating team member work schedules to achieve optimum customer service, merchandise display, store security, and expense control
• Recommending and administering appropriate discipline to team members as needed
• Ordering merchandise to stock store
• Maintaining records of sales data and bank deposits
• Planning attractive merchandise displays that make effective use of the sales area
• Attending marketing and sales meetings
• Maintaining store premises and grounds in compliance with agency safety and housekeeping practices
• Participating in community business activities such as merchant associations or local Chamber of Commerce meetings

Position Requirements:

• High school graduate or equivalent
• Experience or education in Business and Marketing
• Two years of experience in a management/supervisory position
• Ability to supervise and train in shipping/receiving functions, stock duties, merchandising, cashiering, and customer service retail
• Availability to work day, evening, and weekend shifts as necessary
• Willing to travel or relocate
• Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds.
• Exposure to inclement weatherExposure to various merchandise with potential for contaminated or damaged items