Assistant Store Manager

Goodwill-of-Western-; Stamford (CT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Career advancement

Professional development

Health, dental, and vision benefits

Disability and life insurance

Two weeks vacation

Tuition reimbursement

9 paid holidays

403(b) retirement plan

Employee discount

Swag Store credit

Referral program

Job summary

Goodwill of Western and Northern Connecticut is seeking an Assistant Store Manager in Stamford, CT to lead daily store operations and drive the mission. The role focuses on supervising staff, managing sales, and ensuring excellent customer service in a busy retail environment.

The ideal candidate will have prior management experience, strong people skills, and the ability to train donors and employees while upholding store policies and safety standards.

Qualifications

• High school graduate or equivalent, preferably with Business/Marketing courses.
• Two years’ experience in a management/supervisory capacity or equivalent.
• Able to supervise shipping/receiving, stock, merchandising, cashiering and customer service.
• Availability to work day, evening, and weekend shifts; willing to travel/relocate.

Responsibilities

• Oversee store operations to meet revenue and budget goals; run store in the Store Manager's absence.
• Recruit and train retail staff; administer discipline as needed.
• Schedule staff to ensure customer service, display, security and cost control.
• Order merchandise to stock the store and manage sales data and deposits.

Skills

Leadership

Customer service

Staff training

Budgeting

Education

High school diploma

Job description

Assistant Store Manager

Regular Full-Time Stamford, CT, US

9 days ago Requisition ID: 8120

Salary: $45,000.00 Annually

Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities.

Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life.

As an Assistant Store Manager, you would be an essential part of ensuring the success of our stores and Goodwill’s mission.

What Goodwill can offer you

• Opportunities for career advancement
• Company-paid professional development and training
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
• These benefits available 1st of the month, following 60 days of employment
• Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time
• Up to $3,000 in qualified Tuition Reimbursement
• Nine (9) Paid holidays
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount
• Anniversary Recognition Program - $50 Swag Store credit at 1 year and increasing financial awards every 5 years
• $200 Referral Program (for every candidate hired that you refer to Goodwill)

Job Responsibilities

• Assistant Store Manager operates a retail store location within the agency’s established policy to achieve budgeted revenue and expense. Effectively runs the store in the absence of Store Manager.
• Recruit and train retail employees and material processors in retail operation procedures. Recommends and/or administers discipline to employees as required.
• Schedule employees to achieve optimum customer service, merchandise display, store security and expense control.
• Order merchandise to stock store to achieve budget.
• Maintain records of sales data and bank deposits.
• Enforce sales policies and procedures and employee policies and procedures.
• Assist donors with donation and provide receipts.
• Maintain store premises and grounds in compliance with agency safety and housekeeping practices.
• Supervise and train employees in backroom processing and quality control procedures.
• Plan attractive merchandise displays that make effective use of sales area.
• Attend marketing sales meetings. Schedule store employee meetings as necessary.
• Other duties as assigned.

Job Requirements

• High school graduate or equivalent, preferably with courses in Business and Marketing.
• Two (2) years’ experience in a management/supervisory capacity or equivalent.
• Able to supervise and train in shipping/receiving functions, stock duties, merchandising, cashiering and customer service retail.
• Availability to work day, evening, and weekend shifts as necessary.
• Willing to travel and/or relocate.

Working Conditions

Work in retail selling area, stockroom, processing area and adjacent parking area. Considerable walking, standing, reaching, lifting, carrying, exposure to inclement weather.

Physical Requirements

Physical stamina to stand, walk, bend and reach. Must be able to lift over 40 pounds.