Store Manager

Goodwillswpa; New Kensington, Northern (Westmoreland County, KY); On-site; USD 54,000 - 66,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking a Store Manager to oversee daily operations and drive the success of a Goodwill retail store/outlet. You will lead the retail team, meet merchandise standards, and contribute to the community's wellbeing.

The role emphasizes strong leadership, customer-focused service, and effective communication, with duties including staff direction, budget achievement, and ensuring excellent store operations.

Qualifications

• High School Diploma or Equivalent and 3+ years of management experience.
• Associates' Degree with 2+ years of management experience.
• Bachelors' Degree with 1+ years of management experience.
• Clearances: Child Abuse, FBI Fingerprints, PATCH.

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers to achieve sales, budget, and profit objectives and ensure the store/outlet operates efficiently.
• Support the organization’s mission by achieving sales expectations and delivering customer-focused service.
• Demonstrate strong communication, organizational, management, and problem-solving skills with attention to detail and customer service.
• Have working knowledge of Microsoft Office Suite.

Skills

Leadership

Management

Customer service

Communication

Education

High School Diploma or Equivalent

Associates' Degree

Bachelors' Degree

Tools

Microsoft Office

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill . You can help. We can show you how.

POSITION SUMMARY:

The Store Manager will oversee the overall, daily operations and success of a Goodwill retail store/ outlet. This position will lead and direct the retail team, meeting merchandise standards to enhance customers’ shopping experience. As the Store Manager, you will utilize your leadership skills and establish a career in retail management while adding value to the community.

Duties will also include but are not limited to:

• Provide leadership and direction to staff, program participants, donors, and customers to achieve sales, budget, and profit objectives and ensure the store/ outlet operates efficiently.
• Support the organization’s mission by achieving sales expectations and delivering customer-focused service.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills, and demonstrate attention to detail and customer service.
• Have a working knowledge of Microsoft Office Suite.

External Hiring Range: $60,000/year

Schedule: Will Vary. Candidates must be available to work weekends and holidays as required.

Travel: Local travel may be required.

QUALIFICATIONS:

Qualifications:

• High School Diploma or Equivalent AND 3 or more years’ experience in Management required.OR
• Associates' Degree AND 2 or more years’experience in Management required.OR
• Bachelors' Degree AND 1 or more years’ experience in Management required

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.