Store Manager

The Normal Brand; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

A fast-growing apparel company is seeking a Store Manager for their Nashville location. The ideal candidate will have extensive retail management experience, a passion for customer service, and the ability to lead a team effectively. Responsibilities include driving revenue, managing staff, and ensuring high customer service standards. The role offers competitive benefits including health insurance and a 401k plan.

Benefits

Employee discount

Health, dental, and vision benefits

401k plan

Bonus opportunities

Qualifications

• 5+ years of retail apparel management experience.
• Self-starter with a goal-oriented and positive attitude.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Inspire and lead the team to provide excellent customer experience.
• Manage revenue and payroll while maintaining store standards.
• Monitor inventory levels and communicate needs to HQ.

Skills

Communication

Time Management

Leadership

Problem Solving

Tools

Microsoft Word

Excel

Google Drive

Shopify

Shopify POS

Job description

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The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. Our brick-and-mortar store in Nashville is located at Fifth + Broadway, and we're looking for a hardworking, personable, goal-oriented Store Manager. The store emphasizes creating a clean, enjoyable, and fun environment.

Responsibilities

• Inspire, develop, and lead the team to provide an excellent customer experience and drive revenue
• Manage revenue and payroll
• Implement high customer service standards throughout the store and team
• Create and maintain relationships with guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory levels and communicate replenishment needs to HQ
• Maintain a clean store and merchandise to Normal standards
• Provide constructive feedback to the District Manager
• Mentor and develop team members through clear communication
• Schedule staff efficiently to meet business needs
• Educate and train team members on product knowledge
• Participate in weekly calls with peers and District Manager
• Foster a respectful communication environment
• Secure the store effectively

Requirements

• 5+ years of retail apparel management experience
• Eagerness to learn from feedback and solve problems in a fast-paced environment
• Proficient in verbal and written communication with HQ and store team
• Self-starter with independent, goal-oriented, data-driven, and positive attitude
• Strong inventory integrity skills
• Excellent time management and merchandising abilities
• Approachable, friendly, people-oriented personality
• Proficiency with Microsoft Word, Excel, and Google Drive
• Ability to adapt quickly to new systems and processes
• Change agent mindset
• Flexible availability including nights, weekends, and holidays

What Will Make You Stand Out

• Experience managing multiple units
• 6+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity and excellent fashion sense
• Self-awareness and experience as an apparel buyer

Benefits

• Paid salary, bi-weekly
• Bonus opportunities
• Employee discount
• Health, dental, and vision benefits
• 401k plan

Please submit a cover letter along with your resume.

Job Types: Full-time

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

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