Store Manager

Default Brand; Modesto (CA); On-site; USD 82,000 - 94,000; Full time

Benefits offered by this job

Health benefits

Employee discount 10–30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

Job summary

Ashley Furniture, the leading home furnishings retailer, is seeking a General Sales Manager to oversee the day-to-day operations of the retail store.

You will drive sales performance, manage budgets, coach staff, and ensure exceptional guest experiences while coordinating with visual and guest-experience teams.

The role requires 4+ years supervising in retail, 2+ years store experience, a high school diploma, and a proven ability to motivate teams to meet KPI targets.

Qualifications

• Minimum 2 years working in the retail industry.
• Minimum 4 years supervising in a retail environment.
• Ability to motivate staff to achieve sales KPIs.
• Strong leadership and communication skills.

Responsibilities

• Oversee all sales KPIs including volume, margin, closing ratio and sales per guest.
• Handle guest concerns escalated beyond the Guest Experience Manager.
• Provide leadership with timely communication to sales, guest experience and visual teams.
• Coach staff to build individual and team success in a professional manner.
• Audit staff performance and administer evaluations as needed.
• Maintain budgeted administrative costs including wages and supplies.
• Ensure proper documentation of procedures and tasks completed.
• Maintain staffing levels in line with budget.
• Prepare and administer performance evaluations.
• Coordinate daily, weekly and monthly staff meetings.
• Collaborate with Visual Presentation Manager on product placement.
• Report policy changes to staff and ensure compliance.

Skills

Retail leadership

Sales KPI achievement

Staff coaching

Customer service

Motivate employees

Education

High School Diploma

Job description

• Pay or shift range: $82,000 USD to $94,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Summary:

The General Sales Manager is responsible for the day-to-day operations of the retail store.

Responsibilities:

• Oversee all sales KPI’s including but not limited to; volume, margin, closing ratio, sales per guest, bedding and protection.
• Handle all customer-related issues escalated above the Guest Experience Manager or Lead.
• Provide exceptional leadership with timely and effective communication to the sales, guest experience, and visual teams.
• Coach members of the staff to build individual and team success in a professional manner.
• Audit the performance of employees in preparation to administer performance evaluations for assigned staff as needed.
• Maintain budgeted administrative costs including wages and supplies.
• Ensure complete and adequate documentation of procedures and tasks completed.
• Complete various report functions in a timely manner.
• Maintain proper staffing levels for each job code in accordance with company set budget levels.
• Prepare and administer performance evaluations for assigned staff.
• Coordinate and execute daily, weekly, and monthly staff meetings.
• Work with the Visual Presentation Manager regarding product placement.
• Report changes in policy and other information to staff members.
• Other duties as assigned.

Requirements & Qualifications:

• High School Diploma required
• 2 + years working in the retail industry
• 4 + years supervising in a retail industry
• Ability to motivate employees to achieve sales KPI’s
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location

What’s In It for You:

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off

Compensation: Individual compensation packages are determined based on job-related factors such as skills, experience, qualifications, and internal equity. Annual Base Salary Range: $82,000.00 -$94,000.00. In addition to base pay, employees are eligible to earn monthly incentive compensation based on Store Revenue, Protection Gross Margin, Bedding Margin, and Conversion.

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business needs.

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.